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Payment Links Just Enabled. Need to add fields to Advanced PDF Invoice
I enabled Payment Links with Freedompay a few days ago. I have been trying to add "Amount Paid" and "Amount Remaining" fields to my advanced PDF invoice, but cannot find the fields in the records list. I have attempted to add these using the ${record.amountpaid} and ${record.amountremaining} fields after my ${record.total}…
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NSC | How to make Payment Option Mandatory
Scenario The user enabled the Payment Instruments feature due to a mandatory action required for an account upgrade. Upon enabling this feature, some fields are hidden, and others are replaced. Before enabling the feature, the Payment Method field was Mandatory on their account setup. After enabling the Payment Instruments…
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Unable to process payments manually after Enable Payment link and Payment Instruments
We recently attempted to enable the payment link feature in our NetSuite account to accept payments via e-invoice. In my last post, I thought it was CyberSource Payment Bundle issue; however, it's not. I installed the CyberSource payment bundle in NetSuite and completed the setup. When I enabled the payment link and…
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Why is Payment Method no longer displaying on Cash Sale?
I'm not sure when it happened, but the "Payment Method" field is no longer displaying on our cash sales under the billing section. I confirmed the field is turned on within this sale template. Any ideas what may cause this or how to get it to display again?
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AE:Payment Instruments - Payment Hold on Sales Order
We are using the Payment Instruments feature (as this is the recommended configuration from our Payment Card Gateway provider). When processing a Sales Order with a Sales transaction, NetSuite will create a Payment transaction if the card is processed succesfully. If the card authorisation fails, then a 'Payment Hold' is…
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Payment Instruments
We recently turned on payment instruments without realizing the downstream impact and are experiencing issues related to SuiteCommerce and normal back-end processing. Does anyone have experience with payment instruments? We have two payment processing profiles; one specifically for web orders and the other for various…
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Refunding Credit Card Payments with Payment Instruments Enabled
Is anyone else using MerchantE for payment processing with Payment Instruments enabled? 14 months after Payment Instruments was released, we still need to disable it to expose the P/N field required to process a credit card payment refund. I'm just wondering if someone else has come up with a solution for this.