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NetSuite Connector Importing Removed Shopify Order Lines After Order Editing
Does NetSuite Connector support Shopify Order Editing adjustments? Currently we are facing an issue where if a customer edits an order in our Shopify storefront, the Oracle Netsuite Connector pickups up the new added lines (if the customer added new items) as well as the deleted lines and price attached. When a Shopify…
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NetSuite Saved Search to Get Actual Available Inventory Qty Excluding Committed Qty for Shopify Sy
Hi Team, We are trying to sync inventory quantity from NetSuite to Shopify and need clarification on the best way to retrieve the actual available quantity from NetSuite using a Saved Search. Our requirement is to exclude committed quantity and send only the sellable quantity to Shopify. Current scenario: Quantity On Hand…
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Discount after shipping charges
In Shopify, the discount is applied on amount after shipping charges. hence the discount amount is 9.41 and the net price is 3.17. Particulars Amount Item 3 Discount [0.07+9.34] -9.41 Shipping 9.34 Tax 0.24 Net Price 3.17 Gift Certificate 3.17 Amount Due 0 However in NetSuite, the discount is applied on the subtotal. Since…
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What is the best way to handle VAT and discounts in Shopify–NetSuite order sync?
I’m using the NetSuite Connector to sync orders from Shopify into NetSuite. I’d like to know the best practice for properly accounting for VAT (Value Added Tax) and discounts during the order synchronization process. Specifically: How should VAT be mapped so it is reflected correctly in NetSuite? How are discounts…
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How can I fulfill orders from Shopify to NetSuite using the NetSuite Connector?
I am currently using the NetSuite Connector and so far I’ve only found documentation and settings that allow fulfillment from NetSuite to Shopify. Has anyone set up or found a way to do the reverse — fulfilling Shopify orders into NetSuite? Any guidance or best practices would be greatly appreciated.
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Mapping Matrix items to Shopify using Netsuite connector
Hi, I'm trying to map Matrix items from Netsuite to Shopify using the Netsuite connector. My matrix items have volume as the matrix option values - 50ml, 275ml, 500ml. In the Connector under Mappings - Products I've added the Options mapping with fields: VALUE FIELD - custitem_ibt_matrix_volume and OPTION NAME - Volume In…
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Match Transactions based on Transaction ID in reconciliation
How can I match Transactions based on Transaction ID in reconciliation, Netsuite does not allow me to select a Transaction ID, it only lets me select a check #. Cash sales do not have a check number. The Amazon Connector uses the Cash Sale Object to record sales and it does not have a check# field. (We have the same issue…
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Shopify connector that can do customer mapping
We have been on Netsuite Connector (aka FarApp) for many years, and it has been serving us well. However, our new B2B store has a different structure where "customers" are assigned under companies (almost like Customer - contact relationship in Netsuite). However, Shopify's companies are not recognized during the…
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Mapping Matrix Items to Shopify through NetSuite Connector
I cannot find any documentation on how to map matrix items and their subitems to Shopify through NetSuite Connector.
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How to resolve Loop not Sending RMA from Shopify to NetSuite?
We are having difficulty in the integration with Loop and exchange orders processing through Shopify to back out taxation implications. Shopify credits the original sale but does not push it to NS to correct the tax amounts due on upsell or downsell items on exchanges. We are only getting the exchange order and not the…