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Reminder: NetSuite Ship Central Updates for ShipEngine Rebranding
This notice is intended for customers using NetSuite Ship Central and a NetSuite ShipEngine account. What is Changing? In NetSuite 2026.1, NetSuite Ship Central will include updates to reflect ShipEngine’s new name, ShipStation API. Target Date: The updates are scheduled for the third week of June 2026. Learn more:…
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NetSuite Connector – Products not syncing automatically + Website mapping error
Hello, We are currently working on syncing products from NetSuite to Magento 2 using the NetSuite Connector. We have set up the product mappings as shown in the screenshot (including websites, visibility, etc.) and the connection test is successful. We are facing two issues: 1. Products are not flowing automatically into…
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How to map localized fields (e.g., description) to different Magento store views?
Hi, We are currently using the NetSuite Connector to sync products to our Magento 2 store.We have multiple store views, each representing a different language (Arabic, French, etc.). We would like to send localized product attributes (like description, meta_title, etc.) to different store views — for example: Arabic…
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Clarification on “End of support test window is ongoing” message in NetSuite Connector
Hello, We are seeing the following message displayed at the top of the NetSuite Connector dashboard: End of support test window is ongoing. Data syncs are disabled for affected NetSuite Connector bundles. Click here for more information. We have a few concerns regarding this message: The message is not selectable and the…
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New Design for NetSuite Connector Portal
This notice is intended for customers that use the NetSuite Connector. What is Changing? Beginning September 2025, the new Redwood design will be gradually rolled out for the NetSuite Connector portal. This redesign aligns the interface with the latest NetSuite visual standards. The Redwood design provides a modern and…
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How to resolve the Amazon Settlement Report Processing Errors in NetSuite Connector?
Hello NetSuite Community, We are currently facing an issue with processing Amazon Settlement Reports in NetSuite Connector. The error we encounter is as follows: "NetSuite reports that the item FBA Inbound Placement Service Fee wasn't found in your NetSuite. NetSuite Connector requires this item to properly sync your…
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How do I find the detailed failed posting in amazon settlement sync
Receiving the following error during Amazon settlement sync: Failed to add CashSale to NetSuite because the field Location is missing. You'll either need to set up a mapping to add the Location to the CashSale or remove the requirement for the Location field in NetSuite. Please see the following article for instructions…
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NetSuite connector - promo code issue
NetSuite connector-we have an issue on order/cash sales relating to promo code mismatch. Identical promo codes are setup in Shopify and NS. Yet, we get error in farapp that there is no matching code. Is there any setting needed in Promo code setting in NS? read about specifying 'site' in one field. but there is no such…
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NetSuite Connector: Error: "Invalid customer reference key 999 for entity 555"
The NetSuite Connector is showing error for Expense Report integration ERROR: "Project XXX - number 200" was not exported. NetSuite error: Error occurred while trying to add record #0: Invalid customer reference key 999 for entity 555. I have checked the user is properly added to the project. The customer/user/project are…
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Change in NetSuite Connector Hosting Migration Schedule
This notice is intended for customers who you use NetSuite Connector. What is Changing? On February 15, 2023, it was communicated that Oracle NetSuite will begin migrating the NetSuite Connector service to a new hosting environment. The migration schedule has been rescheduled to begin on May 15, 2023. Required Actions No…