Michelle Jabanes-Oracle · Account Admin/CRM Guru & Oracle NetSuite Community Admin · Admin

There are no criteria, but the more votes you get, the greater the chance of it being checked by our Product Management team.

Hi @ErinMurphy, I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and…

Hi @User_H43BJ The ability to pull up a report or saved search that will show the roles assigned to the employee at a specific date or who assigned it is logged under enhancement request #328245. As a workaround, navigate to the Employee record > Access tab > History subtab. You will see the date/time of the roles assigned…

Hi @User_Q3A12, Navigate to Setup > Company > NetSuite Account Information > View Billing Information. Click the Billable Components subtab and look for Specialized User: CRM in the Component column. The Current Provisioned Qty column shows the number of users to whom you can assign this role and the Current Used Qty are…

Hi @ESmith2014 When voting on an enhancement request, we highly suggest including the importance of the feature you are requesting. We in the support could really not tell as to when the enhancement will be implemented, but rest assured that our Product Management team periodically reviews these enhancement requests.

Hi @User_LWGFZ These are the SuiteAnswers articles that will help you with your import. Answer ID 9973 Guidelines for CSV Import Files Answer ID 9933 General CSV Field Mapping Tips Answer ID 9972 General CSV File Conventions

Thank you, @Able Wilson. @Vishnu M, The fields can't be modified in the search. I suggest voting on the enhancement request and adding a comment to highlight the importance of this feature for your business needs.

Hi @ErinMurphy, As per checking, the Package tracking number tags on Item Fulfillment page are hard-coded and currently there is no available freemarker that we can use to show the link on email templates. We do have an existing enhancement request logged under the 160056 CRMSDK tag > Transactions > Item Fulfillment/ Sales…

Hi @Vishnu M, The Audit Trail link is visible because of the Perform Search and the record permissions added to the role. There is an existing enhancement request logged under #294710 To have a separate permission to remove the Audit Trail link from Saved Searches. Please visit SuiteIdeas to vote for this enhancement.

Hi @Kerith, Please follow the steps below on how to troubleshoot the issue. Clear the browser's cache. Make sure that the First and Last Name are populated in the Employee Record of the User submitting the ticket (Administrator and/or Authorized contact). Let us know how it goes.

Hi @Elina Kourouzidou, As per checking, this is logged under enhancement request #116165 Add the ability to have customers assigned to a Location and restrict NetSuite users to see only customers by location. I consulted customization internally and confirmed that this is not possible through workflow. Please visit…

Hi Kedalene, I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and you'll…

Hi @gbradley Just checking if you were able to see previous comment. Let us know if you need help in creating a support case. Thank you.

Thank you for sharing your solution in the community, @PatrickConrad.

Awesome! Thank you for keeping this thread updated.

Hi Kedalene, As per checking, these are the enabled features in your account. Those cannot be removed in the menu unless the feature is disabled, and it will be applied across all users regardless of the roles or center types. However, if the user does not have access to these records, they will get a message "You do not…

Hi @PatrickConrad I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and…

Hi @gbradley To confirm, this is only happening in the vendor record. This is a potential defect, and I would suggest opening a support case. Please let me know if you need help in creating one.

Could be. Here's the supported browsers and operating systems: Browser Versions Platform Google Chrome Two most recent stable major versions. Windows 10 or newer Mac OS 10.15 or newer Microsoft Edge (Chromium-based) Two most recent stable major versions. Windows 10 or newer Mozilla Firefox Two most recent stable major…

Thank you, Angela. Hi @User_OEU2R, The APC role in the latest version is now predefined. Their administrators should have received an update email notification regarding the upgrade. I am uncertain about restoration. I would suggest reaching out directly to their account manager, as they handle this type of inquiry.

No, it is not. You need to open a support case so it will be logged as defect. Let me know if you need help in creating a support case.

Hi @User_ZSBAE, As a workaround, you can add a year to your folder name.

Hi @TEN I’ve sent you an email. Please check it, and I’ll wait for your response.

Hi @PatrickConrad You need a field source in the email template. Have you tried creating a saved search email alert instead? You can include search results as embedded content, as an attachment in the email alert. For more information, see SuiteAnswers below. 8472 Customizing Saved Search Email Content 8487 Saved Search…

Hi @gbradley, Did you assign it in a common folder? I would recommend creating a specific folder for Messages. Let me know if you still get the same message after pointing it to the new folder.

Hi Kedalene, This Role/Center Type has predefined permissions. Make sure to remove all permissions related to the records to not have access to it.

Hi @Nissam CP I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and you'll…

Hi @User_OEU2R, I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and…

Hi @Brandon liu, I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and…

Hi @gjnido Have you cleared your browser's cache and updated your internet browser before signing into NetSuite? Another thing you can do is to restart your iPad and see if the problem persists.