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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Nuevo en NetSuite|El caso se asignó a Anónimo a través de la captura de casos por correo electrónico
En ciertos escenarios, los clientes utilizan la función de copia de carbón (CC) mientras envían correos electrónicos al equipo de soporte al cliente, lo que puede llevar a la creación de un "Cliente Anónimo" dentro del registro del caso.
Cuando la dirección de correo electrónico del remitente se encuentra en los registros del cliente, el comportamiento predeterminado es asociar el caso con el cliente existente. Sin embargo, cuando el remitente elige CC al cliente existente, el caso no se vincula al cliente CC, sino al remitente original. En los casos en que la dirección de correo electrónico del remitente no está presente en el registro de cliente de NetSuite, adquiere el estatus de "Cliente anónimo" dentro del sistema.
🌟Q4 2025 Community Choice Nominations: Recognize a member who made a difference in our community!
🏆️ Earn Community badges for Refer a Member | Answer Accepter | Content Creator
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Michelle Jabanes | NetSuite Support Community Administrator¡Hola, Bienvenido/a!
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