Hi @Dominica Sevilla-Oracle The Deferred Revenue Waterfall report doesn't show amounts in these fields, we need the revenue element source to identify what is driving the movement in deferred revenue, additionally, we also need the Revenue Element amount and recurring amount from the subscription to know which lines, for…

Hi @Micah Timbol-Oracle Those were the pages - screenshots below. Regards,

Hi @Patrick Thank you for the response. I cannot find the SuiteIdeas #180529 Customers are requesting help documentation of different fields on Report Builder Edit Columns page. Please advise. Are there any field help definitions available at all? Regards,

Hi @Petr Maly-Oracle I was trying to export 400+ fields with 1mil+ rows which didn't work. Regards,

Hi @Pablod@Patrick Fresnosa-Oracle Yes I am running both reports for the same subsidiary. I will recreate the custom report based on the standard version to see if that resolves the issue. Thanks.

Hi @Patrick Fresnosa-Oracle There are planned revenue in future months - this is the standard Deferred Revenue Waterfall report where you can see the future months. But as you can see in the custom version of this report, this isn't the case: Regards,

In addition to the permissions in the said article, we had to add the following permission to the role. This wasn't mentioned in SuiteAnswers! BF SE Customer ID under Setup Regards,

@Mikko De La Fuente-Oracle The error is also occurring as Administrator.

Furthermore, the error seems to be intermittent which I would like to understand why this is occurring. As showing on the Plug In execution log below and Match Bank error also does not appear after the Audit logs here. Could there be a process that interfering with Match Bank connectivity?

Hi @Michelle Jabanes-Oracle I'd 400+ field with Total rows: 1,212,459, I tried a small dataset with a few additional fields based on the standard template, I was able to export the dataset using a different Transaction Details dataset. Regards,

Hi @James Virtudazo-Oracle The issue was due to case sensitivity in the email address input, it has to match the email address on the employee record in NetSuite. Regards,

Hi @James Virtudazo-Oracle We have tried both options logged in as the user, I also created a new report logged in as the user and same error message came up. Is there a specific permission for Allow web query required on the role itself as I couldn't find any related articles in SuiteAnswers on permissions? Regards,

Hi @Micah Timbol-Oracle I have already tried above suggestion but unfortunately, it didn't resolve the issue and simply queue an additional script deployment. Regards,

Hi @Micah Timbol-Oracle I have the same issue but the processes are still queued/stuck at pending status. I tried above and the FAM process manager SS is still showing as processing, it is holding up all the other scheduled scripts in the queue. This is also impacting our Electronic Payments processing. Please advise.…

Hi @Micah Timbol-Oracle The Reversal Date is displayed on the form(s) but not if the journal was created from Revenue Recognition. Is this correct? I tested creating and copying from a book specific journal, the field is displayed if it is a standalone journal, but not displayed if it's created from a revenue recognition…

Hi @Katerina Winklerova-Oracle Thank you for the response. I have checked our auto generated numbers setting and Sales Order 'Allow override' = F. As you can see below, although SO numbers are different, the amounts are the same and the details are the same on both. Should there be another enhancement request to address…

Hi @Patrick Fresnosa-Oracle What is the best practice/process for closing down foreign subsidiaries in NetSuite? Our issue is that all of the subsidiaries are zero'd out and inactive, but we cannot exclude these inactive subsidiaries from reports for auditing purposes. Is there a process we may be missing here? Surely, if…

Hi @Patrick Fresnosa-Oracle Thank you for the response, the child subsidiary balance is zeroed out, but it's at the consolidated level where balances appear against the child subsidiary. Does enhancement apply in this instance? 203095 Reports> Financial > Subsidiary Context = Consolidated Subsidiary > Child Subsidiary…

Hi @Patrick Fresnosa-Oracle On the Balance Sheet report, I am able to exclude the inactive subsidiary which we can use for internal reporting. However, we are still seeing balances in our Equity and upon drilling down into the detail - seems to be related to CTA. Should this not also be cleared down? Where a subsidiary is…

Hi @Patrick Fresnosa-Oracle Thank you for the response. When we run the report in local currency, the balance is not showing as nil even though the subsidiary is inactive and should be nil. I am able to exclude the subsidiaries, but if the balance is nil, then why are we seeing a balance?

Hi, Instead of pulling only duplicates, I'm pulling subscription lines as need duplicates showing anyway in the results. No further action required and thank you :) Regards

Hi @Patrick Fresnosa-Oracle The Nexus is not inactive and the customer is not in the nexus i.e. UK customer vs US nexus. The Nexus isn't listed on the subsidiary either and when creating the SO manually, it works without the error which only occurs when NetSuite tries to generate the transaction from the renewal. The…

hi @Michelle Jabanes-Oracle The view permission level prevents the user from customising a standard report. The Customise button is still visible but on the next page - a warning message saying need higher permission. Users need the ability to customise reports but not defaulted to 'public', thus any reports customised by…

Hi @Michelle Jabanes-Oracle No, it is when viewing from a Dynamic Group - Bulk Merge subtab. When you click the subject link of the email, nothing happens i.e. email doesn't display from there. There is a javascript string showing at the bottom of the page: We can view emails from Bulk Merge - Merge History, but should…

Hi @Michelle Jabanes-Oracle Thank you for the response. I was able to reproduce the same issue logged using Administrator role.

Hi @Patrick Fresnosa-Oracle I retested and the full amount is still being recognised. Here is an example of the initial invoice / testing. The payable amount should also include the WHT amount but as will see on the invoice, this is deducted from the invoice total. Revenue Forecast is full amount of the invoice. The…

Hi @Patrick Fresnosa-Oracle Apologies for the delayed response. Yes, we are using ARM and I wanted to do some further testing using WHT on gross amount first to see how Revenue is handled. My previous example was based on Net amount. As far as I understand, WHT is a payable element by the customer, but on the invoice, it…

Thank you @Patrick Fresnosa-Oracle for your help! ? Another question - revenue recognition, during my testing, the full amount is recognised i.e. including WHT amount. How should this be handled in NetSuite as we cannot recognise revenue on the WHT amount. Please advise.

Hi @Patrick Fresnosa-Oracle I see, just to confirm, the WHT reports are only applicable to Nexuses Philippines and Thailand. Are there any similar reports or localised bundles that we could use for WHT reporting in NetSuite? Thanks.

Hi @Patrick Fresnosa-Oracle Thank you for the response. I do have the nexus on the subsidiary - However, on the reports parameters page, Sweden subsidiary isn't listed but I was able to create transactions under this sub against a customer with Saudi Arabia address.