Good morning Able. Unfortunately it does not work either. It will set the field value and then the page will refresh and the value will disappear. This only happens when the customer is in a foreign nexus (for example US sub / Canadian customer). Local nexus (for example US sub / US customer) do not trigger a page refresh…

Hi! It turns out those refreshes trigger "before record load" actions. You will need your workflow actions to run on After Field Sourcing for scenarios where the page doesn't reload (local nexus scenario). You will need your workflow actions to run on Before Record Load for scenarios where the page does reload (foreign…

Hi Eleran, it could be the following permission: Permissions > Lists > Track Messages (create) Hope this helps

Hi jdforrest, The field ID you are looking for is: ‘subcustomer.internalid’ Alternatively, when a customer is updated, you can have a search that looks through customer records with a reference to that customer in the “Child of” field. The field “Child of” (internal ID: ‘parent’) indicates the Parent of that record. Hope…

Hi R3t1cal, Los Angeles has so many city/zip codes it had to be broken down into multiple tax groups with the same tax treatment. What you are seeing is a standard NetSuite behavior. Regards,

Hi Corbin, to make Partners available as payee, edit the Partner Record at Lists > Relationships > Partners. Under the Relationships Tab, click on the + sign right next to the Other Relationships field and select Vendor. Upon saving, a new Vendor Record will be created from the Partner Record (i.e., Vendor ABC will be…