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Allow Impersonate feature on OAC

Declined
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15
Comments
Marcelo Finkielsztein
Marcelo Finkielsztein Rank 6 - Analytics Lead
in Oracle Analytics Cloud and Server Idea Lab

Organization Name

Postmedia

Description

Enable administrators to impersonate users on OAC both dv and "Classic Home Page".

Same feature that is available for OBIEE on-premise.

Use Case and Business Need

Use Case: User reports error; administator cannot reproduce when logged on using their own profile.

Business Need: administrators need to sign-on as impersonated users, to obtain exactly the same profile and be able to reproduce error conditions.

More details

this feature is available on OBIEE on-premise, and has proved to be very useful to triage in many incidents.

Original Idea Number: 90e011072c

Tagged:
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18 votes

Declined · Last Updated

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Comments

  • Jay Griffeth
    Jay Griffeth Rank 6 - Analytics Lead

    This would be very welcome.  

  • Marcelo Finkielsztein
    Marcelo Finkielsztein Rank 6 - Analytics Lead

    Thanks (please consider voting for it, using the "thumb up" icon)

    :o) Marcelo

  • Jay Griffeth
    Jay Griffeth Rank 6 - Analytics Lead

    Done.  Sorry, forgot to do that.  We definitely want this implemented.

  • Marcelo Finkielsztein
    Marcelo Finkielsztein Rank 6 - Analytics Lead

    Thank you :o)

  • Angel Shipp
    Angel Shipp Rank 6 - Analytics Lead

    Giving a thumbs up on this as well. We have had to add/remove roles to/from user profiles to impersonate a specific role and conduct testing. Having this feature would automate this process.

  • jagadeesh ramasamy
    jagadeesh ramasamy Rank 3 - Community Apprentice

    Very highly required feature in OAC and OAS as well

  • jsolan
    jsolan Rank 1 - Community Starter

    Very much needed to be able to effectively resolve end-user issues.

    It is also very helpful when testing new features or functionality. For instance when we add data filters to our OBIEE data based on Role or User, we would use the impersonate functionality to test as a specific user. Now we need to either change roles for our testing users or create specific test users in each role.

  • M_Kumaran
    M_Kumaran Rank 5 - Community Champion

    Much Needed. Today my client faced this issue. I found it hard to reproduce. Wish there is an easy way to Impersonate at login only.

  • Marcelo Finkielsztein
    Marcelo Finkielsztein Rank 6 - Analytics Lead

    I need to learn how to check for feedback from Oracle about "ideas" posted  at the "Idea Lab"

  • Gabby Rubin-Oracle
    Gabby Rubin-Oracle Admin

    Duplicate of: https://cloudcustomerconnect.oracle.com/posts/c857c9d3f1 

    We understand the use cases for this request, but impersonation to a different user without credentials is a security bypass that is currently not allowed on the Oracle Cloud. The OCI identity management team is aware of the request and is researching possible solutions for this use case in a reliable and secure way. However, it should be clear that the OBIEE specific ActAs functionality is not going to be enabled in OAC as it will be considered a severe security issue.