License (User-Service) Count Issue

Shubham Bhute-233002

Summary

Oracle Report From Oracle Note 2512770.1 giving no data for services like "Recruiting" Etc.

Content

Hi Team,

We are using Oracle License count report to get "How many user are consuming which service based on privilege". This report is provided in Note 2512770.1. The sql in this report is getting mapping of service and privilege from valueset "ORA_PER_MATRICS_SET" (and few other valuesets based on values in this valueset). 

Issue is: now we are not getting data for few services. We were getting data for few services like 'Recruiting' from this report before, but it seems now the data in these valuesets are changed and we are not having mapping for few services.

Due to which, these few service count is coming as 0; Where as there are users who are using Oracle Recruiting and have privilege for those.

Razzopar-Oracle

Hi Shubham

The recruiting cloud metric was updated due to some inconsistencies. It is a Hosted Employee Metric - not Hosted Named User. As a result, it will not appear in the BI Publisher report you  are using.

There are a number of  services that have more complex metrics and may not be based on privileges or work on a combination of privileges and other counts. These will not appear in the BI Publisher report even though they may be HNU.

Please check out https://docs.oracle.com/en/cloud/saas/j4s/famet/metric-descriptions-fusion-offerings.pdf

Robert