Allow use of ADF Contextual Events in reports built with a union to combine subject areas

AlexSensier

Organization Name

Boxfusion

Description

When building BI reports, we can use ADF contextual events to create hyperlinks to Engagement Cloud object records so that they open "on top" of the report instead of in a new tab or window.

However, when building a report using a union to combine subject areas, the ADF Contextual Event does not work. An error is thrown, which I assume is due to the combination of differing record types. 

We would like the user experience to be consistent across all reports, regardless of how they're built. 

I previously raised this through Oracle Support, ER #27936594 - ADF CONTEXTUAL EVENT ON A UNION OF SUBJECT AREAS 

 

Thanks, 
Alex 

Use Case and Business Need

By allowing ADF contextual events in union reports, a consistent user experience will be created. Users would not have to view and access records from reports in different ways based on the way the report was built.

The business flow is:

UNION REPORT: Infolet dashboard > click report > click navigate to record > open in another tab 
NON-UNION REPORT: Infolet dashboard > click report > click navigate to record > open in same tab, on top of report

 

More details

It is not possible to use ADF Contextual Events where reports have been built using a union. 

Original Idea Number: 3586436ec2