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Install Advanced Analytics > Failed to update registry error 0

marcootje123

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Install Advanced Analytics > Failed to update registry error 0

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Hi,

When I try to install Advanced Analytics on Windows 10 Pro 64BIT I am getting the error:

Oracle R Distribution install failed to update registry, installer exited with 0.

Screen Shot 2017-06-20 at 09.07.23.png

Can anybody tell me what the problem is?

Thnx!

Marco

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Steve F-2

Have you tried, Right-click Command Prompt and select Run as administrator?

Adam Bloom-Oracle

Is there anything in the rinstall.log ? Do you have a different version of R already installed?

marcootje123

Of course but that doesn't work.

Adam Bloom-Oracle

Possibly an issue with the how the proxy is configured on the machine, it would be very helpful to know if a proxy server is used and if so if it is configured using a script or manually set.

It would then appear that the R installer has not been downloaded. So please check to see if the following file is present:

C:\Users\AortaBI\AppData\Local\Temp\R-3.1.1-win.exe

marcootje123

This is in the log:

jun 20, 2017 9:02:42 AM oracle.bi.dvdesktop.birinstall.RInstall mainNoExit

INFO: Timeouts: execute = 1200 secs, read = 10 secs, connect = 30 secs.

jun 20, 2017 9:02:42 AM oracle.bi.dvdesktop.birinstall.Distribution installR

INFO: No existing R installation with matching version, installing R

jun 20, 2017 9:02:42 AM oracle.bi.dvdesktop.birinstall.Distribution installRDistribution

INFO: Installing Oracle R Distribution

jun 20, 2017 9:02:42 AM oracle.bi.dvdesktop.birinstall.Distribution installRDistribution

INFO: Using C:\Users\AortaBI\AppData\Local\Temp as temporary workspace (will be deleted).

jun 20, 2017 9:02:42 AM oracle.bi.exec.ExecScript executeScript

INFO: Executing: [C:\PROGRA~1\ORACLE~1\OracleBI1\modules\oracle.bi.configutils\internetproxylookup.exe, https://oss.oracle.com/ORD/ORD-3.1.1-win.zip]

jun 20, 2017 9:02:42 AM oracle.bi.exec.ExecScript executeScript

INFO: Logging script stderr to C:\Users\AortaBI\AppData\Local\Temp\DVDesktopRInstall\logs\proxyProvider.log

jun 20, 2017 9:02:42 AM oracle.bi.install.environment.WindowsProxyProvider getProxy

INFO: Proxy lookup result for URL https://oss.oracle.com/ORD/ORD-3.1.1-win.zip

Auto proxy lookup Error code: 12180, detail: De URL voor automatische proxy-configuratie kan niet worden gevonden.

[0x7FFF978F70E3] ANOMALY: use of REX.w is meaningless (default operand size is 64)

jun 20, 2017 9:02:43 AM oracle.bi.install.validate.network.ConnectValidator validate

INFO: Attempting to connect to https://oss.oracle.com/ORD/ORD-3.1.1-win.zip with timeout 30000MS, proxy DIRECT

jun 20, 2017 9:02:44 AM oracle.bi.install.validate.network.ConnectValidator validate

INFO: Connected to https://oss.oracle.com/ORD/ORD-3.1.1-win.zip

jun 20, 2017 9:02:44 AM oracle.bi.dvdesktop.birinstall.Distribution installRDistribution

INFO: Downloading Oracle R Distribution installer https://oss.oracle.com/ORD/ORD-3.1.1-win.zip

jun 20, 2017 9:02:44 AM oracle.bi.exec.ExecScript executeScript

INFO: Executing: [C:\PROGRA~1\ORACLE~1\OracleBI1\modules\oracle.bi.configutils\internetproxylookup.exe, https://oss.oracle.com/ORD/ORD-3.1.1-win.zip]

jun 20, 2017 9:02:44 AM oracle.bi.exec.ExecScript executeScript

INFO: Logging script stderr to C:\Users\AortaBI\AppData\Local\Temp\DVDesktopRInstall\logs\proxyProvider.log

jun 20, 2017 9:02:44 AM oracle.bi.install.environment.WindowsProxyProvider getProxy

INFO: Proxy lookup result for URL https://oss.oracle.com/ORD/ORD-3.1.1-win.zip

Auto proxy lookup Error code: 12180, detail: De URL voor automatische proxy-configuratie kan niet worden gevonden.

[0x7FFF978F70E3] ANOMALY: use of REX.w is meaningless (default operand size is 64)

jun 20, 2017 9:04:54 AM oracle.bi.dvdesktop.birinstall.Distribution installRDistribution

INFO: Extracting Oracle R Distribution installer C:\Users\AortaBI\AppData\Local\Temp\r-installer.tmp

jun 20, 2017 9:04:55 AM oracle.bi.dvdesktop.birinstall.Distribution installRDistribution

INFO: Executing Oracle R Distribution installer [C:\Users\AortaBI\AppData\Local\Temp\R-3.1.1-win.exe]

jun 20, 2017 9:04:55 AM oracle.bi.dvdesktop.birinstall.Distribution execTimedWait

INFO: Execute: command [[C:\Users\AortaBI\AppData\Local\Temp\R-3.1.1-win.exe]] environment {} timeout 0 (timeout @1200 seconds)

jun 20, 2017 9:05:41 AM oracle.bi.dvdesktop.birinstall.Distribution execTimedWait

INFO: Complete: command [[C:\Users\AortaBI\AppData\Local\Temp\R-3.1.1-win.exe]] environment {} timeout 0 exited with 0

jun 20, 2017 9:05:41 AM oracle.bi.dvdesktop.birinstall.RInstall mainNoExit

SEVERE: R install failed: Oracle R Distribution install failed to update registry, installer exited with 0

java.lang.RuntimeException: Oracle R Distribution install failed to update registry, installer exited with 0

at oracle.bi.dvdesktop.birinstall.Distribution.installRDistribution(Distribution.java:254)

at oracle.bi.dvdesktop.birinstall.Distribution.installR(Distribution.java:374)

at oracle.bi.dvdesktop.birinstall.RInstall.mainNoExit(RInstall.java:147)

at oracle.bi.dvdesktop.birinstall.RInstall.mainExit(RInstall.java:52)

at oracle.bi.dvdesktop.birinstall.RInstall.main(RInstall.java:47)

marcootje123

No, there is no Proxy Server. And the R installer runs just fine but after the installation it gives an error about the registry.

Steve F-2

As a sanity test, can you download the package directly from CRAN to test.

https://cran.r-project.org/bin/windows/base/old/3.1.1/

What is the language configuration of your machine?

Adam Bloom-Oracle

Could be worth looking at this:

In the referenced case it appears to be an issue with he proxy config. Try Internet Options -> Connections tab -> LAN settings, and uncheck Automatically detect settings.

If you Google your other error message in the log: ANOMALY: use of REX.w is meaningless

You will find lots of info. I don't think it is relevant to your issue but could be wrong.

Steve F-2

I have also seen some situations on DV where we had to spoof the proxy with the gateway IP

Obtain the gateway IP of your server or machine
- unix: ifconfig -a or netstat -r -n or route -n
- windows: ipconfig

Update the proxy.txt with: proxy=[your gateway IP]:80