Export & Import Error

Question

Summary

Content

I cannot export or import projects since two days ago. I installed Advanced Analytics and I thought this was the issue.

This is what i've tried:

Uninstalled Advanced Analytics

Reinstalled DVD

Check that all canvases work

Refresh data sources

Refresh data

Reload data

Deleted canvases to make it smaller

Export older projects which I could export before - didn't work either

Issue remains:

Export with data - doesn't work

Export with no data - seems to work, but I cannot import it back

I need to share this project in preparation for a QBR with a VP. any ideas what the issue could be?

Jamie Raju · Answer

I had the same issue and tried everything you mentioned. My source data ended up in Excel as a csv file when I renamed file to xlsx I was able to upload!

Adam Bloom-Oracle · Answer

For some reason your profile did not update.  Instructions are here:

If you send me the SR number I can take a look.

Eswara Chandran Shanmugam · Answer

Hi,

Export with data - doesn't work - can you please provide clarity on what error do you get ?

Best Regards

Eswar.