Oracle BI Public Store

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Oracle BI Public Store

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Hello! Cannot connect to Oracle BI Public Store. "Sorry, we have the maintenance" i  want to download Oracle R-plugins for Oracle DVD.

BluShadow

So which part do you not understand?

http://www.oracle.com/webfolder/technetwork/OracleAnalyticStore/index.html

We are currently down for maintenance!

Sorry for the inconvenience but we’re performing some maintenance at the moment. Please contact Oracle PM with any questionsOracle employees click here         — Oracle Analytics Team

Maintenance is just that... maintenance.  You'll have to try again at a later time, maybe tomorrow?

Gianni Ceresa

Hi,

as far as I know when the site works it's also written that there is no support on the plugins and it's up to you to use them or not as you wish (because you can write the same plugins yourself in the end).

I know one of the PM is on holiday, so I would suggest you maybe ping Joseph on Twitter to ask him (https://twitter.com/joseph_kuttikat  )

Gianni Ceresa

Philippe is on holiday.

As said the plugins I'm kind of sure it's out of support, so it's not something you paid for or are guaranteed in any possible way.

Now you can of course keep blaming them here as they will never see it, you can open a SR and they will probably tell you it isn't something covered by support. So you can send a tweet which take 10 seconds or install Tableau and enjoy.

It's always worth keeping in mind what you pay for and what is offered on top of it. You aren't paying for the plugins, you paid for the SDK to develop plugins.

So, with all my respect, you can ping Joseph and ask him, or keep posting here and not have any feedback from them ... All depends on your needs. For the marketing message ... I guess it's better to not get there

Doug Ross

it's been unavailable for at least three weeks.  I think that's worthy of expecting a response from Oracle since that is the only place to get the plugin's from.

I've asked in other forums and received no response.

Isreal Tmcba

lets ping to Joseph!

jepva

There's no denying Oracle's behavior around the plugins is quite strange.  At first it seemed like some sort of rogue effort by a few Oracle employees, and they were on a Google Site of all places...yea, real official!  Google sites are blocked at most workplaces, so we could never use them anyway.

Now they moved them to this Oracle store, which has been down for weeks...obviously there's still some issues going on (legal or whatnot) about the availability and legitimacy of these plug-ins.

The whole thing just seems like a half-hearted effort, really.  I wish they would put more emphasis and resources into making DVD a quality product.

Doug Ross

Now I understand.  It is MY responsibility to find out why the plugin website that Oracle Analytics promotes on Twitter and its blog with links to those plugins has been down for three weeks.    The same plugins that were demonstrated by Oracle Product Manager to customers at KScope and Collaborate in the past few months and (presumably at OpenWorld as well).   And I am supposed to know the correct Oracle contact who isn't on vacation for three weeks to hopefully answer my question with something more than "we're working on it"...  

I'm assuming your comment about opening SR was intended to be humorous.  As someone who worked for Oracle for more than a decade and now has dealt with Oracle Support as a customer for five years, I know EXACTLY what opening and SR turns into.   The first response will be auto-generated and have nothing to do with the question.  The next response (days or weeks later unless it is a SEV 1) will ask for log files and include links to Oracle Support documents that have nothing to do with the issue.  If someone eventually does respond, it will be after the problem has been resolved.  

As someone who has been doing OBIEE consulting for a dozen years and tries at all times to promote Oracle's products, this is very indicative as to why Tableau and Power BI have the marketshare and mindshare that Oracle

cannot cut into.  Oracle has to BEAT the competition, not make excuses.   That means being proactive in communication with customers and potential customers... and certainly not relying on trying to determine who the correct

person is at Oracle to answer a question about a website being down.

Doug Ross

I tried Phillipe Lyons and oracle analytics on Twitter.  No response in several days.

If Oracle is promoting all these great plugins, perhaps they should make them available?  Saying you can write them yourself isn't exactly inspiring as a marketing message.

Pretty sure Tableau and Microsoft's Power BI similar plugin sites would not be down for weeks.

Gianni Ceresa

Honestly I still don't believe DVD is meant to be sold alone. For me it has never been the point of the tool. It's a bonus for when you have another tool/cloud server as it's given for free.

Tableau has only that to focus on, for Oracle DVD is just the last of a ton of tools, so it's clear the effort and focus is different.

I suspect the original idea was to have people to take it as an opportunity to develop custom plugins and share them around. As it wasn't really working the Analytics team started developing plugins directly to show the benefits of it and they finally had ... 2 plugins done by external companies (if I'm not wrong only Peak Indicator had one there last time I checked).

The SDK is available but people aren't willing to use to make their own plugins, knowing it wouldn't take long to port any D3js plugin to DVD.

The Google Site was the best solution for freedom, but as everything at some point it must get back under the official Oracle label and so the team lost a bit their freedom as they aren't managing the site anymore directly.

That's why if you really need a plugin pinging one of the PM is probably the easiest way to get them. And being August I also understand some are having summer holidays

But still, I maintain that (my opinion) isn't a standalone tool but an addition for clients wanting to implement DVCS or OAC or OBIEE on prem.

Gianni Ceresa

Yes, the SR was totally humorous, I do not wish that to my worst enemy

For the rest it's true that they aren't gaining points with that. It's the downside of having moved the plugins into an Oracle site: they lost the freedom to manage it and probably need to wait on somebody else who doesn't care at all.

For the info on who is on holiday etc. it's more random: I just happen to be have a chat with some PM from time to time and so I guess who to ping or not.

Saw somebody saying the same on Twitter this morning about the site being down for some weeks. The lack of formal answer make me believe they just can't say anything as doesn't depend on the Analytics team (and they of course can't say out lout that).