Oracle Business Intelligence Applications

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Mail Bursting by BI Publisher error

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When i send mail by bursting  of BI publisher then status show successfully sent but user don't get this mail. And when i send this mail individually to mail id then user get this mail. here not show any error.

status:

DELIVERY_ID    OUTPUT_ID    PARENT_DELIVERY_ID    LAST_UPDATED    CREATED    STATUS    STATUS_DETAIL    DELIVERY_PARAMETERS

47051    51001        16/01/2020 4:54:01.646000 PM    16/01/2020 4:54:00.930000 PM    S    ::DELIVERY_COMPLETED::[INSTANCE_ID=apps.hplbd.com.1579172030627] [EmailProcessor]Delivery to email completed successfully.Message has been successfully sent to all addresses.    (HUGEBLOB)