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Unable to open public job history

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Chris Diekvoss
Chris Diekvoss Rank 1 - Community Starter
in Oracle Transactional Business Intelligence

Summary:

Has anyone seen this error before. I have a user that is trying to view the results from the Job History and getting the attached error screen with message HTTP Status 500 Error Information. This user is not the owner but the job is public, I am able to open as well as several other people. The error appears as soon as she clicks on the job link.


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Version (include the version you are using, if applicable): 12c


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Answers

  • Noelle Bartlam-Oracle
    Noelle Bartlam-Oracle Rank 5 - Community Champion

    The error is indicative of a xml tag error. If this occurred after the upgrade to 22a/22b and this is the only user experiencing this issue, could just be cache related. Having the user clear their browser cache after closing all windows might resolve the issue.