Creating an OAC instance

Question

Hi

I am an Oracle employee. When I try to create a OAC instance for lab sessions, I receive the following error:

You exceeded the following service limits: Enterprise Edition OCPUs. Please submit a request to increase your service limits.

When I go to request a service limit increase, it says: Your tenancy is not eligible for Oracle Support, including service limit increases. You must upgrade to a paid account to access Oracle Support. If you need support for your existing account, you can post a question to Community Help

I don't have any existing OAC instances or any other cloud services set-up. So, I am not sure about the "You exceeded the following service limits" error.

Could someone assist please?

Many thanks

Gianni Ceresa · Answer

And, as a side note: your forum username/display name should also mention "-Oracle" to show that you are an employee.

EzequielC-Oracle · Answer

Trial accounts have limitations. I would suggest that you discuss this further internally.

Steve F-2 · Answer

Additionally,

*  as an Oracle employee, you are required to properly identify your name, and Oracle as your company in your  profile since this is a public forum.  Please take the necessary steps.
* OCI: Viewing and Understanding Service Limits (Doc ID 2432488.1)