I need registration support

bo yin

I need registration support

I have been unable to complete cloud account registration for the past two months. I have contacted customer service personnel through various channels, but I have never received support by sending emails to Oracle, and every registration cannot be completed in the last step. I also received a deduction notice from the bank, and I called the bank to confirm if it refused to deduct. The bank replied that it did not refuse Oracle's deduction. What should I do

Gianni Ceresa

Are you asking about an Oracle Cloud account in general? This is the forum for Oracle Analytics, if your question is generic about Oracle Cloud, you are in the wrong place.

Oracle Cloud has it's own support channels and you should stick to that (a public community forum can't do much to help you in creating for an account if there is a technical or functional reason blocking).

Gianni Ceresa

Sounds like you found the other forum, where generic cloud questions should be covered: https://forums.oracle.com/ords/apexds/post/i-need-account-registration-support-4966

bo yin

谢谢你的帮助。我一直无法通过各种渠道完成云帐户注册，也无法注册。我报告了错误并在错误的页面上填写了表格，但我从未获得过支持。我能够通过致电客户服务在论坛上发布问题。我真的很郁闷。自从我能够完成注册以来已经快两个月了，但我没有得到客户服务的支持

bo yin

https://community.oracle.com/products/oracleanalytics/discussion/comment/49252#Comment_49252

Hello, thank you for your help. I am using a Visa credit card and have confirmed that the relevant region and postal code information of the card are correct. I have registered multiple times and received the same error message (ABC error message). I have also provided multiple feedback through the error page, and it has been almost two months without receiving any response or support. It's really terrible. What else can I do to gain support

Gianni Ceresa

What else you can do?

Well, not trying to be rude or anything, but stay on the other forum to get support on a generic cloud account issue.

This category is for OAC and OAS, and your question isn't related to Oracle Analytics.

bo yin

https://community.oracle.com/products/oracleanalytics/discussion/comment/49266#Comment_49266

Okay, thank you for your help