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'No output available' with Report Status 'Success'

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Rank 2 - Community Beginner

I have a notification (BIP report) that I am testing in Prod, which is a copy of one we are using in Prod. It is scheduled to run every 30 minutes. When it completes with a status of Success, there is no output generated for my test notification. If I click 'Republish' the report output appears on the report output page.

I am guessing there is something wrong with the bursting definition, but I cannot figure this out. The data model Properties are identical (except for name, of course). The schedules are identical, down to the second. The data set is slightly different (I am testing a fix) and the bursting SQL query appears to be accurate.

The Report Job Name I am using is 'MJP Move to HR Notification Fix Test', which is used in the where clause of the data set and bursting query.

I'm at a loss, as I have looked at everything. What could I be missing in my troubleshooting? I have scoured MOS, CCC, and followed the Adding Bursting Definitions

guide.

Thanks in advance for your assistance!

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Best Answer

  • Rank 2 - Community Beginner
    Answer ✓

    Thank you @Kevin M-Oracle and @Mallikarjuna Kuppauru-Oracle , I truly appreciate the help. I had verified the bursting option before, so that wasn't the root cause.

    However, I found the solution to my problem, which was user error, of course. Maybe this helps someone else, but I compared the Data Model SQL to the Bursting SQL and found there was a slight difference. I corrected that and it resolved my problem.

    I am guessing that a best practice is this: assure that your Data Model query matches the query within the bursting definition.

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Answers

  • Rank 6 - Analytics Lead

    The job history does not show split-by or deliver-by, it does not look like Bursting was enabled for the test.

    Rgds,

    Kevin

  • Rank 2 - Community Beginner

    Thanks for the quick response, @Kevin M-Oracle . I didn't notice that, but good call out. However, the split by and deliver by are both defined the same for both data models (the working and non-working versions).

    I'm not sure what else I'm missing. Should I try to recreate the data model and see if this resolves the issue?

  • Rank 6 - Analytics Lead

    In the report properties, you have to check the box for bursting and select the bursting query.

    Rgds,

    Kevin

  • Rank 8 - Analytics Strategist

    Hi @MarkPescatrice

    You can check below check box .

    Regards,

    Arjun

  • Rank 1 - Community Starter

    HI @Kevin M-Oracle @Mallikarjuna Kuppauru-Oracle

    We are facing similar issue where as Bursting is enabled. Report completed 'Success' Still We are getting 'No output available', however when we republish we can able to see the output.

    Because of this, couldn't burst the report. Could you please help here.

    Thanks

    Manoj

  • Rank 6 - Analytics Lead

    Trouble shoot the Bursting query, is it returning valid delvery datasets?

    Does the layout work with the bursting subset of data (split-by)?

    Rgds,

    Kevin

  • Rank 1 - Community Starter

    HI all,

    We are also facing same issue sometimes whenever we do any query changes it doesn't work as expected even bursting is enabled at reporting level.

  • Rank 1 - Community Starter

    Hi Kevin,

    Yes, we can see the XML Data is generated correctly at output & Delivery.

    Also, when we click on republish, it is working and we can see the Output. However, due to this 'No Output Available' issue, we are unable to burst the report.

    Could you please help us here why we are getting this 'No Output Available' eventhough the report ended successfully with correct XML data.

  • Rank 6 - Analytics Lead

    The job is not showing bursting enabled.

    You might want to log an SR to get direct assistance.

    Rgds,

    Kevin

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