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OBIEE 12214 to OAS6.4 Migration Error

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Background:

We are upgrading our Safety System ( Oracle Argus Safety System from version 8.2.3.1 to 8.4.2). Analytics application connected to Argus Safety System 8.2.3.1 is OBIEE 12.2.1.3. Argus Safety 8.4.2 system supports only OAS 6.4 hence we have to upgrade and migrate OBIEE 12.2.1.3 to OAS 6.4.

Approach:

1. New OAS Instance of OAS: New Instance of OAS 6.4 was created in a separate server

2. In Place Upgrade of 12.2.1.3 to 12.2.1.4 following guidance in the following article

3. Out of Place Migration from 12.2.1.4 to OAS 6.4, When attempting this received error. Following article was followed

Issue:

When running ./exportarchive.sh ssi /opt/oracle/backup_dir/exportedarchive.sh give following error in log files

2024-05-18T08:19:43.882+02:00] [bi] [WARNING] [] [oracle.bi.web.datasetsvc] [tid: 10] [ecid: 0000OyAMkL73BDYVLqINOA1aI4Xn000002,0] Could not create config from property file[[

java.io.FileNotFoundException: /opt/oracle/middleware/user_projects/domains/bi/config/fmwconfig/biconfig/DSS/DatasetsvcConfig.properties (No such file or directory)

Logs: refer export_obiee_issue.zip , this folder contains following logs

1. ActionStoragePlugin.log

2. dss_storage_plugin.log

3.metadatalcm_op_run.log

4.webcat_content_plugin.0.0.log

5.webcat_storage_plugin.0.0.log

Screen Shot:

ExportArchive.jpg https://docs.oracle.com/middleware/bi12214/lcm/OBIUP/GUID-93B3A0DC-7546-4ABB-946E-593B3AAE444D.htm#OBIUP-GUID-93B3A0DC-7546-4ABB-946E-593B3AAE444D https://docs.oracle.com/en/middleware/bi/analytics-server/migrate-upgrade-oas/migrating-oracle-business-intelligence-12c-or-previous-release-oracle-analytics-server.html#GUID-526D3344-6CE6-448B-8DC4-7D5CB2F40FE4

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Answers

  • Sumanth V -Oracle
    Sumanth V -Oracle Rank 8 - Analytics Strategist

    @User_ZBIH6 - Please share the metadatalcm_history.log from the below path:

    DOMAIN_HOME/bi/bilogs/metadata


    The one highlighted from  dss_storage_plugin.log is more of an warning and not an error. We need to identify which plugin might be failing first for which we need the log I mentioned above. Thanks.

  • User_ZBIH6
    User_ZBIH6 Rank 2 - Community Beginner
  • Sumanth V -Oracle
    Sumanth V -Oracle Rank 8 - Analytics Strategist

    @User_ZBIH6 - The error seems to be this:

    [2024-05-18T08:19:43.885+02:00] [bi] [ERROR] [] [oracle.bi.web.datasetsvc] [tid: 10] [ecid: 0000OyAMkL73BDYVLqINOA1aI4Xn000002,0] Cannot find data source jdbc/BIPlatformDatasource specified by oracle.bi.dss.datasourcename.metadata

    But it is looking for the details in DatasetsvcConfig.properties. Please check if the file exists if not, place the attached file in the below location and retry export command and let us know the feedback.

    /opt/oracle/middleware/user_projects/domains/bi/config/fmwconfig/biconfig/DSS/

  • User_ZBIH6
    User_ZBIH6 Rank 2 - Community Beginner

    Thank you. I placed the file /opt/oracle/middleware/user_projects/domains/bi/config/fmwconfig/biconfig/DSS/DatasetsvcConfig.properties and ran the export.

    I received following error upon running the export (attached dss_storage_plugin.log).

    Error streaming archive for service[[
    java.sql.SQLException: No details returned for stripe ssi

    I checked BI_BIPLATFORM.S_NQ_DSS_SERVICE_STRIPES table and I see only one row , attached the screen shot of the same(missing_ssi_info.jpg).

  • Mallikarjuna Kuppauru-Oracle
    Mallikarjuna Kuppauru-Oracle Rank 8 - Analytics Strategist
    edited May 19, 2024 8:56PM

    Hi @User_ZBIH6

    As per uploaded screenshot , S_NQ_DSS_SERVICE_STRIPES table should have 2 Entries.

    It should have two records in it:
    STRIPE_ID, "100" STRIPE_NAME, "DEFAULT" ...
    and
    STRIPE_ID, "101" STRIPE_NAME, "SSI" ...

    image.png

    Insert manually another record to fix the issue.

    Regards,

    Arjun

  • User_ZBIH6
    User_ZBIH6 Rank 2 - Community Beginner

    Thanks @Mallikarjuna Kuppauru-Oracle,

    I did entered the value and triggered dss_storage_plugin export was successful however it failed in another point(i.e., OfflineJaznContentPlugin)

    I tried to find the error message in all log files. though metadatalcm_op_run.log state OfflineJaznContentPlugin.log. states the failure but it did not show the reason for failure.

    Attached

    OfflineJaznContentPlugin.log.

  • Mallikarjuna Kuppauru-Oracle
    Mallikarjuna Kuppauru-Oracle Rank 8 - Analytics Strategist

    Hi @User_ZBIH6

    Can you try below and let me know the result?

    Check customization_order.xml exists and the contents
    $DOMAN_HOME/bidata/service_instances/ssi/metadata/datamodel/customizations/customization_order.xml
    $DOMAIN_HOME/tmp/ssi/datamodel/customizations/customization_order.xml

    If they exist, do the following:
    1. Make a back up and delete the files

    Re-run the process and let me know the result?

    Regards,

    Arjun

  • User_ZBIH6
    User_ZBIH6 Rank 2 - Community Beginner

    Hi @Mallikarjuna Kuppauru-Oracle , Thanks again.

    customization_order.xml file is not exist.

    1, This directory exists $DOMAN_HOME/bidata/service_instances/ssi/metadata/datamodel/customizations/ but customization_order.xml file does not exist.

    2. This directory does not exist $DOMAIN_HOME/tmp/ssi/datamodel/customizations/

    I have attached jazn-data.xml file from

    $DOMAIN_HOME/bidata/service_instances/ssi/metadata/authmodel/jazn

    Not sure something in this config file is causing export error.

  • Sumanth V -Oracle
    Sumanth V -Oracle Rank 8 - Analytics Strategist

    @User_ZBIH6 - Please let us know which error or warning makes you think issue is with jazn-data.xml. Also, did the in place upgrade from 12.2.1.3 to 12.2.1.4 go smoothly or were there issues. Thanks.

  • User_ZBIH6
    User_ZBIH6 Rank 2 - Community Beginner

    @Sumanth V -Oracle , Thanks for the response.

    12.2.1.3 to 12.2.14 upgrade went smoothly without any issue, Application is running in 12.2.1.4 version.

    With respect to the errors related to jazn-data.xml,

    1. Please find the following error which shows failure of export due to JAZN.

    1. I checked in all export logs , I couldn't find any specific errors associated with the failure.
    2. metadatalcm_op_run.log shows the JAZN plugin export failed but it did not show any specific error.
    3. OfflineJaznContentPlugin.log shows no error

    Please find the attached plugin export logs