Assignment count total doesn't add up

Billy Mak

Has anyone encountered the assignment counts not adding up?

Sumanth V -Oracle

@Billy Mak - Tried creating the same visualization as shown in the screenshot you provided, but I couldn't replicate the behavior.

Please let us know if the mismatch in the grand total is seen for a specific filter selection or if it occurs across all selections. Thank you!.

Billy Mak

This screenshot is now without any filter and two categories have incorrect subtotal.

JohnW-Oracle

Hi @Billy Mak

With an issue like this with totals, you should test it in a Generic Tabular format first. Often times, the issue is limited to the Pivot View. If the issue duplicates in the Table View, you should check aggregation settings and eliminate duplicates within one of the attributes.

If you find the Total issue, it limited to the Pivot View, we can look at that in more detail and we have some KM articles that address certain circumstance.

Regards,

John

Billy Mak

still happen in table view; all the other aggregation method don't seem to be correct either. they are MUCH larger numbers than what's on the current view.