Why does an OTBI report run successfully for me but when the end user runs it, its spinning?

Uma Scherer

The client created an OTBI Analysis for an Asset Categories report with the following columns; Major Category

Default Life in Years

Minor Category

Asset Book

Asset Cost Natural Account

Depreciation Expense Natural Account

Depreciation Reserve Natural Account

While I can run the report successfully on my end within minutes, the end user receives an loading spinning wheel which keeps running endlessly with no output. What can be the potential cause of the issue? Is there any specific Asset-related roles or data access which the end user requires?

Version: Oracle Fusion Cloud Application 24D

MandeepGupta

https://community.oracle.com/products/oracleanalytics/discussion/24264/why-does-an-otbi-report-run-successfully-for-me-but-when-the-end-user-runs-it-its-spinning

It could be due to the volume of data. The user running the OTBI may have access to much more data compared to your user and that's why this issue?

Can you add some filters and then ask the user to test?

Also, to improve performance, you can add a hint as explained in below MOS note

OTBI Performance Issue on Payables Invoices - Installments Real Time (Doc ID 3043733.1)

Thanks.