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Dunning letters seeded report questions on SendDunningBatchProcess report

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Terri Norris
Terri Norris Rank 2 - Community Beginner

I am new to Fusion and trying to modify the report and/or data model for the Dunning process. I see 3 issues so far:

  1. Account Number column is blank even though when I set up a separate query from one of the data sets, it is not missing (q_payment_history).
  2. The grouping/repeating section is on Location - which at least in our setup is ALWAYS the same (our city).
  3. The grouping doesn't surround the Customer information at the top of the report, so even if the grouping worked correctly, it would only show the customer information with the first grouping.

So I don't know if our setup is unique and the seeded report normally works for people or if someone may have a substitute report for this that they created to get around these problems. My thought was to group by Account Number so that it would put Transactions together with that customer and then show all the associated outstanding transactions/invoices.

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