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How to fetch Recipient details from Leave Donation Real Time Subject Area

MohammedAmeenmfp10

i was trying to fetch the absence donation Recipient details like (First name Last name of Recipient and Alias details ) i was not able to drag and drop those columns. It says "There was problem retrieving those response data"

Note - User has all the necessary roles add to his account

Please find the error screenshot

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Bhaskar Konar

https://community.oracle.com/products/oracleanalytics/discussion/24542/how-to-fetch-recipient-details-from-leave-donation-real-time-subject-area

Can you please provide some more information like:

Is it an existing Report that you are trying to extend?
Which subject area has been used here?
If possible attach your report xml / catalog.

It'll help to replicate the issue in our end and will help to find potential root cause or any resolution.

Thank You!

MohammedAmeenmfp10

Created a new report to fetch those details
Subject area - Absence management - Leave Donation Real time
sure, i will update catalog

Top 5 Employees Received Donation Leaves Detailed.catalog

Bhaskar Konar

https://community.oracle.com/products/oracleanalytics/discussion/comment/63648#Comment_63648

Hi,

Thanks for the details.

I was using the attached catalog in our instances and it is working fine. I tried multiple non production environments and it was not throwing any error.

Can you please try your report in any other non-prod environment to see if it is working there.

Also can you please try this report with an user who have BI Admin role to see if it is working or not?

Thank You!

MandeepGupta

https://community.oracle.com/products/oracleanalytics/discussion/24542/how-to-fetch-recipient-details-from-leave-donation-real-time-subject-area

Looks like you are using a demo instance. Are you able to confirm if you are able to see the details from application UI?

Thanks.

MohammedAmeenmfp10

hi Bhaskar Konar

Since you asked to add the BI Admin role and test it. still facing the same issue

Note - It is demo instance

MohammedAmeenmfp10

Hi MandeepGupta

Yes, it is demo instance and iam able to see the data from the UI

FYI.

Bhaskar Konar

https://community.oracle.com/products/oracleanalytics/discussion/comment/63718#Comment_63718

Hi @MohammedAmeenmfp10,

Can you please check what settings are there in your env for following?

Also:

Have you tried the same report with different browsers after clearing the browser cache & cookies?
Are you able to get similar report from other subject areas?

Thank You!

MohammedAmeenmfp10

Hi Bhaskar Konar

here is the screenshot for the settings in our Environment

Also

i have tried the same report in different browser and also tried from different user facing the same.
Yes for other absence details i was able to fetch the details from other subject area

Thanks!