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Monitoring and analyzing HCM workflow email bounces
--Please advise if this post belongs in a different forum--
As we know, bursting emails is possible in BIP, and OTBI provides bursting via agents. Recipients receive messages from xxxxx.sender@workflow.email.us-ashburn.ocs.oraclecloud.com via agents/OTBI or from whatever vanity emails specified in BIP bursting setting.
There are many reasons why an email may bounce (hard vs soft bounce). Therefore, monitoring and analyzing email bounces is important.
Is there a place where bounce handling a configurations (e.g. Do we have a designated bounce handing address etc.) can be reviewed? I read (OCI Overview of Email Delivery) there should be notifications, but I am definitely not receiving notifications with details about specific bounces.
Welcome any guidance, including references to resources, related posts as well.
https://docs.oracle.com/en-us/iaas/Content/Email/Concepts/overview.htm