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Make Default Phone Delivery Optional for AD Users
User_8DC81
Rank 1 - Community Starter
Currently, if an Active Directory user has a phone number defined in AD, agents by default attempt to deliver analyses to this number via a SMS gateway provider. The proposed idea is to add a checkbox to disable this behavior. When unchecked, all OAS/OAC agents will not attempt to deliver messages to the phone number unless it is explicitly defined in the agent options.
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