OAC DataViz export does not work when Workbook window is on background

Chaima Rahali

Hello,

When I export a workbook the export does not work as long as the report window is not opend,

For exemple if I downsize the workbook window to work on another thing, like an excel file or whatever, the export will stop and it only resumes when I am back on the window.

What we need is for the export to keep on working when the dataviz window is on the backgroung.

Regards,

Chaima.

Avinash Krishnaram-Oracle

Hello @Chaima Rahali - this looks like a bug to me. I would recommend to open a Service Request and provide the details. Thank you.

Chaima Rahali

Hey @Avinash Krishnaram-Oracle, I raised an SR for this because it initially looked like a bug to me. After long discussions with the support team, they concluded that it is expected behaviour and advised me to create an enhancement request instead.
I’m still not convinced this is the correct behaviour, but it was the only way to move the issue forward.

Avinash Krishnaram-Oracle

Hi Chaima, can you share the SR number please?

Chaima Rahali

Hey Avinash, this is the SR number : 4-0000081388 OAC - DV - Export PPT - Window Open

Chaima Rahali

Here is another SR that we had for the same issue 4-0000369626