FDI is not accessible for some users only in some locations due to sign-on policy access

Question

Some users that were supposed to have access to FDI cannot access the tool any more ( only for some locations)

they still access our HRIS using their addresses IP but not anymore FDI.

Could you please support on this :

RVohra · Answer

It is most likely something to do with Network Perimeters, If you have admin rights:

* Go to Oracle Cloud Console → Identity → Sign-on Policies
* Locate the policy assigned to Oracle Fusion Data Intelligence (FDI).
* Review:* Network Perimeters: Confirm whether the public IPs from the affected offices are included.
* Conditions: Check if it restricts access by location, subnet, or device type.
* Assignments: See whether FDI uses a stricter policy than HRIS.

Hope it helps!

Sumanth V -Oracle · Answer

@Ayoub Afrass_1 - Welcome to Oracle Analytics Community!

Kindly review the article below and make sure all these settings are in place and the IP addresses are part of the contained network parameters.

OCI Identity Cloud Service (IDCS) - IP Address is Already Added in Network Perimeter Still Unable to Access IDCS Console Getting Error- 'Sign-on policy denies access'

Hope this helps!