We are facing a strange issue where the user looses access suddenly to the reports they were previously having access to. Below is the only log that shows any warning/error during the time frame when the user logs in. Appreciate any help.
The error Does not say much.
nqserver.log:
[2017-01-26T11:24:47.512-06:00] [OracleBIServerComponent] [ERROR:1] [] [] [ecid: a89874109dfaa288:33ca4402:159c9489934:-8000-000000000021a11e,0:1:1:28] [tid: 75333940] The request from BISystemUser:<?xml version="1.0"?><soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope"><soap:Header><wsse:Security xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd"><wsse:UsernameToken><wsse:Username>BISystemUser</wsse:Username><wsse:Password>xxxxxxxxxx</wsse:Password></wsse:UsernameToken></wsse:Security></soap:Header><soap:Body><sec:getUsersWithPropertiesByTenant xmlns:sec="http://oracle/bi/security/"><searchCriteria><predicate>GUID</predicate><values>61e532a2505c4e97a057d835e896e066</values></searchCriteria><requiredProperties>DISPLAY_NAME</requiredProperties><requiredProperties>DESCRIPTION</requiredProperties><tenantGUID><value></value></tenantGUID></sec:getUsersWithPropertiesByTenant></soap:Body></soap:Envelope> [[
********** Task: 1. Running for (mls): 10 **********
Description: Execute logical request
User: BISystemUser
SessionID: 3620798464
ProcedureID: 126
SQL Hash: 0x351e4310
SQL::{call NQSSearchIdentities('USERS','GUID=61e532a2505c4e97a057d835e896e066')}
]]
[2017-01-26T11:24:47.512-06:00] [OracleBIServerComponent] [ERROR:1] [] [] [ecid: a89874109dfaa288:33ca4402:159c9489934:-8000-000000000021a11e,0:1:1:28] [tid: 75333940] The response:<env:Envelope xmlns:env="http://www.w3.org/2003/05/soap-envelope"><env:Header/><env:Body><ns3:getUsersWithPropertiesByTenantResponse xmlns="" xmlns:ns3="http://oracle/bi/security/"><result><GUID><value>61e532a2505c4e97a057d835e896e066</value></GUID><name>ptrobins</name><description></description><displayName>Robinson, Peggy T.</displayName><properties><values>Robinson, Peggy T.</values><name>DISPLAY_NAME</name></properties><properties><name>DESCRIPTION</name></properties></result></ns3:getUsersWithPropertiesByTenantResponse></env:Body></env:Envelope> [[
********** Task: 1. Running for (mls): 10 **********
Description: Execute logical request
User: BISystemUser
SessionID: 3620798464
ProcedureID: 126
SQL Hash: 0x351e4310
SQL::{call NQSSearchIdentities('USERS','GUID=61e532a2505c4e97a057d835e896e066')}
]]
Thanks,
R