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Login failed due to (nQserror 37001) Could not connect to Oracle BI server instance

Sandesh AG

Am getting the below error while trying to open the RPD in online mode

Login failed due to (nQserror 37001) Could not connect to Oracle BI server instance

FYI am adding the screenshot of the same.

Repository Error.PNG

I have supplied the correct credentials while opening.

I tried following the below posts available in the Oracle forum but still not resolved.

nqsError:37001Could not able to connect to BI server instance.

Please help me out to resolve the issue.

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[Deleted User]

Sandesh AG wrote:Please help me out to resolve the issue.

Please help us help you by being precise.

1.) What exact version of OBI are you running?

2.) How is your physical server architecture laid out?

3.) What's the precise version of your Admin Tool?

Syedsalmancs110

In addition also attach error logged into nqserver.log when your attempt to login into Online RPD fails

Sandesh AG

1.) What exact version of OBI are you running?

OBIEE 11.1.1.9

2.) How is your physical server architecture laid out?

3.) What's the precise version of your Admin Tool?

Version 11.1.1.9.0, Repository version: 349

I have added the screenshot of nqserver.log. For security reasons am not supposed to upload full document.

Log Security.PNG

Sherry George

Were you able to connect previously ? If so was any changes made and afterwards you were not able to connect?

[Deleted User]

Sandesh AG wrote:Hi1.) What exact version of OBI are you running?OBIEE 11.1.1.9

That's not precise. Even the base release was called "11.1.1.9.0" and if you have installed a dot zero version and never patched...well I'd be surprised and a shocked

Sandesh AG wrote:2.) How is your physical server architecture laid out?

Great so let's just skip over one of the most important bits of information. Kudos.

Sandesh AG wrote:3.) What's the precise version of your Admin Tool?Version 11.1.1.9.0, Repository version: 349I have added the screenshot of nqserver.log. For security reasons am not supposed to upload full document.

Server Log.PNG

Thanks for making us all squint but anyways this looks like a security issue. So as whom are you logging on? What rights does the user have? Which application roles? VAnilla? Custom? If custom - how is your security set up? (See? point 2 actually is important).

Sandesh AG

Hi Sherry George

This RPD is been configured for different instance of OBIEE 11.1.1.9.0. Now I have used the same RPD into the freshly installed instance of OBIEE 11.1.1.9.0. After that when I tried logging in am getting this error.