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OBIEE 12.2.1.3 - Unable to see "Contains HTML Markup" in edit text

Hi,
I'm having issues seeing the option "Contains HTML Markup" when editing text in a Dashboard. I followed Doc#2311168.1, which instructs to add a <EnableSavingContentWithHTML>true</EnableSavingContentWithHTML> into the instanceconfig.xml file.
Did that. I still can not see the "contains HTML markup" checkbox when I try editing a text dashboard object. As an added bonus, I'm also not able to use any HTML code anywhere (i.e. inside narratives, custom no-results messages,etc) When I place HTML code into custom no-results found message, I see this error message ;
"Catalog object privilege validation failed for user to path /shared/.../analyst_file_name. You do not currently have sufficient privileges to save a report or dashboard page that contains HTML markup. This HTML might be present in column headings, table headings, text views, ticker views, narrative views, the print header, or the print footer and must be removed before saving."
I'm signing in as a user with BI Service Administrator rights. OBIEE 12c version 12.2.1.3.0 running on Linux.
Is there anything I am missing?
Thanks
Answers
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Hi,
The instanceconfig setting is required (and then restart OBIPS) but you also need the normal OBIEE privileges to use HTML. Did you check if your application roles have that privilege? (In the OBIEE front-end admin page)
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Thanks for the quick response.
I logged in as a user with BI Service Administrator rights. Wouldn't that cover all privileges? I've also checked any OBIEE front end administration privileges, and confirmed that BI Service Admin has rights to HTML markups.
Was there something I had miss?
Thanks,
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FYI: Rebooted the whole server and everything is good again.
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When you edited instanceconfig.xml did you restart the required component? Because that's a mandatory step every time you touch the config file if you expect to see the result.
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I did restart the components, however, its possible that I restarted the wrong one. I did a system reboot (which should have all components covered) and the problem went away. Thanks for your help.
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