Hi,
we have created user credentials in console. it is extremely slow while logging into obiee 12c analytics. it is taking 15 to 40 sec to launch home page.
Can anybody help on this.
Thanks in advance
Pani
What have you looked at so far? What do the logs say? What is your security setup?
If you don't provide any information we can't help you.
To get any help from here, you'd need to provide some input. Which version of OBIEE? Which Authentication provider?, Which errors do you see in the Presentation Services log files?
Thanks for the reply.
find the below details.
Version :OBIEE 12.2.1.2.0
Authentication: DefaultAuthenticator (WebLogic Authentication Provider)
Presentation service logs: I did not find any error in logs.
[2018-04-11T07:12:15-04:00] [OBIPS] [NOTIFICATION:1] [] [saw.securitysubsystem.session.logon] [ecid: 53733e77-fa02-40ad-bc66-507549000ecf-000c694b,0:1:1] [tid: 2138507008] [SI-Name: ] [IDD-Name: ] [IDD-GUID: ] [userId: testuser5] User testuser5 logged in (session ID: 10.82.1.5.2709.4orq43k, service instance context: ssi).[[
File:masterclientsession.cpp
Line:481
Location:
saw.securitysubsystem.session.logon
saw.securitysubsystem.checkauthentication.runimpl
saw.threadpool.asynclogon
saw.threads
SessionID: 10.82.1.5.2709.4orq43k
SIKey: ssi
]]
[2018-04-11T07:12:35-04:00] [OBIPS] [WARNING:16] [] [saw.security.odbcuserpopulationimpl.getuser] [ecid: 53733e77-fa02-40ad-bc66-507549000ecf-000c694d,0:1] [tid: 2652841728] [SI-Name: ] [IDD-Name: ] [IDD-GUID: ] [userId: ] UserPopulation: GetUsers took 20 seconds for SQL {call NQSGetUsers('NAME=testuser5','DISPLAY_NAME','ssi')}, with results: 1[[
File:odbcuserpoploaderimpl.cpp
Line:411
saw.security.odbcuserpopulationimpl.getuser
saw.security.userpopulationmanagerimpl.searchidentities
saw.security.userpopulationmanagerimpl.getaccountdetailsbyid
saw.subsystem.mrulist.iteminfojson
saw.httpserver.processrequest
saw.rpc.server.responder
saw.rpc.server
saw.rpc.server.handleConnection
saw.rpc.server.dispatch
saw.threadpool.socketrpcserver
HttpCommand: BIEEHome
RemoteIP: 10.82.1.5
How many users do you have there inside?
How many init blocks are executed at login? (all the session variables init block which aren't delayed)
UserPopulation: GetUsers took 20 seconds for SQL {call NQSGetUsers('NAME=testuser5','DISPLAY_NAME','ssi')}, with results: 1
This already tell you where 20 seconds went ...
whats you host os abd where is the rcu schema? how long does startup of the whole stack take?
which is why a bad rcu setup could be at fault
We had a similar issue in our setup (12.3) where our init blocks were using connection pools that were connected to Oracle databases using the wrong method.I'll find out more details (evading me at the moment) and get back to you in around 10 hours.
It altered login time from 40 seconds to instantaneous.
To check if this is your issue, disable all your init blocks from running, and restart.Add one block in at a time, restarting each time and you should be able to nail your culprit.
In addition to my previous post, we found that if our connection pools connected using service names, login time would be approximately 30-60 seconds.If we used SID (unique db name) instead, login time would be instant.I worked with one of our DBAs for a few days on this to try and work out "why" but couldn't find an answer.
but how to do it? i can't change service name to sid
Have you tried disabling all of your init blocks, restarting and seeing if your long login time issue persists?If login time improves, then turn init blocks on one at a time until you find the culprit.
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