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OBIEE 12c - graph not loading
Hi all,
we are running OBIEE 12.2.1.2.0
It happens that sometimes HTML5 grphs are not loaded with the page (I see blank space);
it is required some F5 on the browser or Refresh on dashboard to see them.
On jh.log I find following error: java.lang.NoClassDefFoundError: Could not initialize class sun.awt.X11GraphicsEnvironment
and also: A fatal error occurred while processing the request. The server responded with: oracle.bi.nanserver.fwk.exception.BISvsException: A system error has occurred. Please contact your administrator
It is a quite fresh install.
Anyone can help please?
Kind regards
Marco
Answers
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Looks like a similar issue in this thread Oracle BI 12c Analytics, not show graphs . You need to unset display variable. Refer this document Oracle Support Document 2095225.1 .
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thanks for help George!
We used Mobax for start - stop process and it was setting our display variable automatically...
Just restarted evrithing unsetting DISPLAY before the process.
Kind regards;
M
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