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OBIEE 12C Reports Export not showing Arabic Characters

Dears,
We are working on OBIEE 12C and while trying to print out the report or export that report instead of showing the arabic character it is showing ?????
so please any advice?
Best Regards,
Bassam
Answers
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Do you talk about analysis ( OBIEE Answers, dashboards and analysis) or report from BI Publisher?
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thanks for your feedback, OBIEE analysis
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1.) Which "12c" version?
2.) You're probably missing the necessary fonts. There are several bugs on Oracle support on that: 20023426, 20795751, 21306102
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Oracle Business Intelligence 12.2.1.3.0 ... i found the bugs in the portal but not for this version
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The solution is the same: put the missing fonts in their required place.
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you are awesome, thank you a lot, as you mentioned the bug is the same .. i just changed the location of the fonts and all is OK now
as mentioned in the bug description:
- On OAC environment, font files exist
on /bi/app/fmw/oracle_common/internal/fonts directory.
But in fact, JavaHost seems to seek the location of
/bi/app/fmw/bi/common/fonts.
I checked the result of strace command.0 -
great news
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