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OBIEE 12C Reports Export not showing Arabic Characters

BASSAM CHEHABEDDINE

Dears,

We are working on OBIEE 12C and while trying to print out the report or export that report instead of showing the arabic character it is showing ?????

so please any advice?

Best Regards,

Bassam

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Gianni Ceresa

Do you talk about analysis ( OBIEE Answers, dashboards and analysis) or report from BI Publisher?

BASSAM CHEHABEDDINE

thanks for your feedback, OBIEE analysis

[Deleted User]

1.) Which "12c" version?

2.) You're probably missing the necessary fonts. There are several bugs on Oracle support on that: 20023426, 20795751, 21306102

BASSAM CHEHABEDDINE

Oracle Business Intelligence 12.2.1.3.0 ... i found the bugs in the portal but not for this version

[Deleted User]

The solution is the same: put the missing fonts in their required place.

BASSAM CHEHABEDDINE

you are awesome, thank you a lot, as you mentioned the bug is the same .. i just changed the location of the fonts and all is OK now

as mentioned in the bug description:

- On OAC environment, font files exist
  on /bi/app/fmw/oracle_common/internal/fonts directory.
  But in fact, JavaHost seems to seek the location of
/bi/app/fmw/bi/common/fonts.
  I checked the result of strace command.

[Deleted User]

great news