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Two LDAP users

Hi,
OBIEE 12.2.1.3
One user is able to access sub-folders in /Shared folder and another is able to see nothing in the /Shared Folder. Both are LDAP users and the LDAP admin says both got same roles assigned.
I have verified the users in Weblgic-->Security Relems and both got same roles, except one additional role to the user who is not having the access to the subfolders.
Is there any easy way I can check what is going on with both of them from OBIEE?
Regards
Hesh
Answers
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You already found what is the reason: your 2 users have different roles.
Take that role and explore what permissions & privileges it has. Some permissions are stronger than other, so having an additional role can explain that the user sees less things.
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+1 to Gianni. Check for DENY privileges vs GRANT privileges. Maybe there's an explicit access deny blocker in the way somewhere.
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