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OBIEE 12c SSL error- unable to bring up services

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3127864
3127864 Rank 2 - Community Beginner
edited Aug 13, 2024 6:05PM in Oracle Analytics Cloud and Server

Hello All,

I recently configured the SSl in out OBIEE 12c environment as per the Oracle documentation - OBIEE 12c: How To Configure SSL Including Examples (Doc ID 2188982.1) using custom certificates. After configuration when i tried to restart the BI services using ./start.sh command, I get the following error.

Reading domain...

Accessing admin server using URL t3s://xxxxx:9501

Starting AdminServer ...

nmStart(AdminServer) succeeded

Start Admin Server connect Exception caught Error occurred while performing connect : Cannot connect via t3s or https. If using demo certs, verify that the -Dweblogic.security.TrustKeyStore=DemoTrust system property is set. : t3s://xxxxx:9501: [RJVM:000575]Destination xx.xx.xx.xxx, 9501 unreachable.; nested exception is:

        javax.net.ssl.SSLHandshakeException: General SSLEngine problem; [RJVM:000576]No available router to destination.; nested exception is:

        java.rmi.ConnectException: [RJVM:000576]No available router to destination.

Use dumpStack() to view the full stacktrace :

Reading domain...

Accessing admin server using URL t3s://xxxxxxx:9501

Requesting credentials ...

Enter Weblogic login details at prompt

Weblogic Username:

Please help to share your thoughts here.

Regards,

Karthigesan V

Answers

  • FTisiot
    FTisiot Rank 6 - Analytics Lead

    A check that I would do immediately is the hostname...

    To me the below one looks like only the hostname without network suffix.

    ALBVD1OBIBIS001

  • 3127864
    3127864 Rank 2 - Community Beginner

    I changed the listening address with network suffix but it still dint work.

  • GermanA-Oracle
    GermanA-Oracle Rank 3 - Community Apprentice

    A few questions:

    1. Have you validated the certificate chain?
    2. Have you imported the CA root and intermediate (if any) into the Java Standard Trust store?

    Java Standard Trust Store

  • PeteB
    PeteB Rank 1 - Community Starter

    Have you checked the nodemanager.properties?  I had a different hostname in there that was created automatically. 

    And at what step did it fail?  Can you rollback to a working state?