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. [nQSError: 12010] Communication error connecting to remote end point: address = xxxxx.com; port =

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3363076
3363076 Rank 4 - Community Specialist
edited Aug 13, 2024 6:04PM in Oracle Analytics Cloud and Server

Hi ,

I keep getting this error while trying to run the dash board or reports in OBIEE analytics

State: HY000.
Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has
occurred. [nQSError: 12010] Communication error connecting to remote end point:
address =xxxxxx.com; port = 9703. (HY000)

so I stopped the OBIEE services and it disappeared but then it came back again

Is there anyway to solve this problem

I am using OBIEE 11g

Thanks

Answers

  • Mayuri Nallamothu
    Mayuri Nallamothu Rank 2 - Community Beginner

    May be it is related to firewall between the desktop/pc  and BI server on port 9703. Try telnet from your machine to BI server on port 9703.

    Mayuri.

  • Souro
    Souro Rank 2 - Community Beginner

    Looks like there is some port conflict are there other installations which might be using the same port the server. ??

    netstat -tulpn | grep <Port number>

    Check whether any other service is up on the same port

  • 3363076
    3363076 Rank 4 - Community Specialist

    $ netstat -tulpn | grep 9703

    (Not all processes could be identified, non-owned process info

    will not be shown, you would have to be root to see it all.)

    tcp        0      0 0.0.0.0:9703                0.0.0.0:*                   LISTEN      35065/nqsserver

    That's the result for it