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Unable to login into analytics after rpd uploaded in OBIEE12c

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S R Battula
S R Battula Rank 4 - Community Specialist
edited Aug 13, 2024 6:02PM in Oracle Analytics Cloud and Server

After uploaded RPD , I am unable to login into analytics with weblogic user it throwing authentication error(An error occurred during authentication. Try again later or contact your system administrator.) but able to login  em,console and publisher are working fine.

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Answers

  • FTisiot
    FTisiot Rank 6 - Analytics Lead

    Any error in obis1-diagnostic.log?

  • S R Battula
    S R Battula Rank 4 - Community Specialist

    [OBIS] [ERROR:1] [] [] [ecid: ] [sik: ssi] [tid: 2b1c]  [43065] The connection with Cluster Controller ::ffff: <IPAddress>:63633 was lost.

  • FTisiot
    FTisiot Rank 6 - Analytics Lead

    Hi,

    Is that the only error? what happens if you retry the red upload?

  • S R Battula
    S R Battula Rank 4 - Community Specialist

    No error when i upload RPD, it was successful.

  • FTisiot
    FTisiot Rank 6 - Analytics Lead

    Did you try restarting the whole stack?

    is bi_server1 (the managed server) up& running?

    can you connect to the RPD in online mode?

  • S R Battula
    S R Battula Rank 4 - Community Specialist

    below is the error screenshot. i am not able to connect RPD in online mode. when i install with default sample RPD and Webcatlog it was working  fine . when i  upload Custom RPD and Web catalog , i got the following error. 

    pastedImage_0.png

  • FTisiot
    FTisiot Rank 6 - Analytics Lead

    Hi,

    Is the RPD consistent? No errors? can you first just upload only the RPD (laving the catalog out) and then check if the system is working?

  • 3310714
    3310714 Rank 6 - Analytics Lead

    Hi,

    What exact version are you using?  Did you restart your BI services as FTisiot suggested and see if all the services are running?

    FYI, the error, "The connection with Cluster Controller ::ffff: <IPAddress>:63633 was lost."  is a defect according to Oracle Support.  They said to ignore it. 

  • S R Battula
    S R Battula Rank 4 - Community Specialist

    Version 12.2.1.0.

    yes i have restated all the Services ,even i am able to login RPD in  Online mode.  below is the error i am getting when i try to login to analytics.

    pastedImage_0.png

  • FTisiot
    FTisiot Rank 6 - Analytics Lead

    What error do you see in obis1-diagnostic.log when you try to login?

    can you also check obips1 sawlog ?