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State: 08004. Code: 10092. [NQODBC] [SQL_STATE: 08004] [nQSError: 10092] The Oracle BI Server is not

hi expert ,
I am getting this error every time I run reports or dash board in OBIEE 11g
State: 08004. Code: 10092. [NQODBC] [SQL_STATE: 08004] [nQSError: 10092] The Oracle BI Server is not currently running. Cannot connect to server machine (08004)
what could possibly cause this problem please if anyone can help
Thanks
Answers
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For a start, check if your OBIEE services are up.
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yes it is up and running
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Ok, so was the environment working fine before and the error started happening recently ? If so was there any changes made to the env? Did you check the server logs for additional error messages (nqserver, sawlog). Also post the exact version of your 11g OBIEE.
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Hi,
I would check BIServer log file
$FMW_HOME/instances/instance1/diagnostics/logs/OracleBIServerComponent/coreapplication_obis1/nqserver.log
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I have configured Teradata in my environment and I think that is causing the problem. I try to set the environment variable in user.sh but now it causing
Error: [nQSError: 43113] Message returned from OBIS.
[nQSError: 43119] Query Failed: [nQSError: 16001] ODBC error state: IM002 code:
0 message: [DataDirect][ODBC lib] Data source name not found and no default
driver specified. (HY000)so could it be that I set the environment variable wrong
I am putting that here as well and just for reference I have put these details in user.sh and my version of OBIEE is 11.1.1.7.0
ODBCINI=/opt/teradata/client/ODBC_64/odbc.ini
LD_LIBRARY_PATH=/opt/teradata/client/ODBC_64/lib/tdata.so:$LD_LIBRARY_PATH
export ODBCINI LD_LIBRARY_PATHThanks
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it keep showing this error in nqserver.log
[2017-04-05T09:17:08.000-05:00] [OracleBIServerComponent] [ERROR:1] [] [] [ecid: 200b31463137d8c7:686c059b:15b3b33094f:-8000-0000000000007895,0:1:6] [tid: ee465700] [nQSError: 16001] ODBC error state: IM002 code: 0 message: [DataDirect][ODBC lib] Data source name not found and no default driver specified.
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I suggest you check your OBIEE config for Teradata data source. See document below.
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