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obiee login freezes with firefox 53

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PeregoD
PeregoD Rank 3 - Community Apprentice
edited Aug 13, 2024 6:02PM in Oracle Analytics Cloud and Server

Hello,

we've experiencing problems logging in with firefox v53.

We're running obiee 11.1.1.9.0

Once entered user and password the login page is showing endlessly.

Anyone can help?

thank you,

Daniele

Answers

  • Gianni Ceresa
    Gianni Ceresa Mod

    Hi Daniele,

    Does it works fine with another browser?

    Was it working fine before Firefox 53? (like with 52 or previous release)

    If you answer yes twice the issue isn't OBIEE but Firefox: no idea what they changed in v53 but something maybe related on how JS act/react and so it's not working as before.

  • PeregoD
    PeregoD Rank 3 - Community Apprentice

    Hi Gianni,

    yes. It's work fine with Chrome or older Firefox.

    I was wondering if someone knows if there is a special firefox set up to make it work again.

    Regards,

    Daniele

  • [Deleted User]
    [Deleted User] Rank 2 - Community Beginner

    Wasn't 53 the one which introduced the check for secure/unsecured credentials controls?

    Still weird since I don't have this issue with any instance.

    @2673018 are you really on 11.1.1.9.0 - so dot zero?

  • Gianni Ceresa
    Gianni Ceresa Mod

    Just did a quick test:

    With FireFox 53.0 (32-bit) I can perfectly login without issues on a 11.1.1.9.0 (Build 150415.1247 64-bit) OBIEE.

    So ... not sure the exact version of your OBIEE but if it's a .0 then it's not really a Firefox issue (I didn't change or set anything special in my Firefox).

    Did you try the classic clear all data? (cookies, cache etc.)

  • PeregoD
    PeregoD Rank 3 - Community Apprentice

    Hello,

    i'm really 11.1.1.9.0 and now everything is working.

    I cannot explain what happened... i've replicated this issue on 2 separete laptops (in addition to user's one). I 've also tried with private navigation on firefox but obiee was still not logging in.

    Thank you for the help guys!

    regards,

    Daniele