MyAccount-Preferences-Starting Page not loading for users in obiee 12c post migration

Question

We have many users who have customized starting page/landing page in previous obiee server. We migrated everything to obiee 12c current version. But user are seeing default page instead of their landing page. My Account->Preferences-> Starting Page: Default ( This is not default in 11g) Previous version: Oracle Business Intelligence 11.1.1.7.140715 Current Version : Oracle Business Intelligence 12.2.1.2.0 Checked instance config file, made the following change which was missing, user following link as reference: https://docs.oracle.com/middleware/1221/biee/BIESG/answersconfigset.htm#BIESG1726 Templates in section Current entry in instance config file for dashboards: false false true Still not able to see landing pages as they were previously

sai kiran t · Answer

thanks for the update  Gianni Ceresa, i will check those but i see all userprefsxml  files for all the users have moved  to new server.

Gianni Ceresa · Answer

Hi, I don't see a link between the issue you talk about and the change and settings in the OBIPS config file you talk about. The 2 are just not related at all ... Did you set trying to fix the issue with landing page not being the one your users set in 11g ? Because if you read the doc you linked you see it just doesn't mean anything related to your problem, and so changing random settings hoping to fix something else .... there are still around 200 settings you can do in instanceconfig.xml if you want .... The landing page you set in "My Account" is stored in a file in the webcatalog: /users//_internals/userprefsxmlstore There inside in the XML you have a tag being: bieeHome That's the one defining the landing page: bieeHome = OBIEE homepage , a dashboard path = the default dashboard to open when logging in, default = the system default defined by a variable. So check if that file exists and what it contains and start debugging from there, but do not change any other setting in instanceconfig.xml as they aren't at all related ...

sai kiran t · Answer

has any one previously faced this issue?