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Post installation issues:- Unable to start Admin server

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user3022517
user3022517 Rank 1 - Community Starter
edited Aug 13, 2024 5:58PM in Oracle Analytics Cloud and Server

Hi,

I am unable to start the admin server and the error displayed on command prompt is following:-

Microsoft Windows [Version 6.1.7601]

Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\cub02>cd C:\Oracle\Middleware\Oracle_Home\user_projects\domains\bi\bito

ols\bin

C:\Oracle\Middleware\Oracle_Home\user_projects\domains\bi\bitools\bin>start.cmd

BI_PRODUCT_HOME set as C:\Oracle\Middleware\Oracle_Home\bi\

ORACLE_HOME set as C:\Oracle\Middleware\Oracle_Home

Starting domain; Using domainHome: C:\Oracle\Middleware\Oracle_Home\bi\bin\..\..

\user_projects\domains\bi ...

Initializing WebLogic Scripting Tool (WLST) ...

Welcome to WebLogic Server Administration Scripting Shell

Type help() for help on available commands

<Jul 25, 2017 11:52:55 AM IST> <Info> <Security> <BEA-090905> <Disabling the Cry

ptoJ JCE Provider self-integrity check for better startup performance. To enable

this check, specify -Dweblogic.security.allowCryptoJDefaultJCEVerification=true

.>

<Jul 25, 2017 11:52:55 AM IST> <Info> <Security> <BEA-090906> <Changing the defa

ult Random Number Generator in RSA CryptoJ from ECDRBG128 to HMACDRBG. To disabl

e this change, specify -Dweblogic.security.allowCryptoJDefaultPRNG=true.>

<Jul 25, 2017 11:52:55 AM IST> <Info> <Security> <BEA-090909> <Using the configu

red custom SSL Hostname Verifier implementation: weblogic.security.utils.SSLWLSH

ostnameVerifier$NullHostnameVerifier.>

NodeManager already running

Reading domain...

/Servers/AdminServer/ListenPort=9500

Accessing admin server using URL t3://CUB02-PC:9500

Starting AdminServer ...

Admin Server Start Exception: Error occurred while performing nmStart : Error St

arting server AdminServer : Received error message from Node Manager Server: [Se

rver start command for WebLogic server 'AdminServer' failed due to: [Couldn't op

en file 'C:\Oracle\Middleware\Oracle_Home\user_projects\domains\bi\servers\Admin

Server\logs\AdminServer.out' for writing (error 5)]. Please check Node Manager l

og and/or server 'AdminServer' log for detailed information.]. Please check Node

Manager log for details.

Use dumpStack() to view the full stacktrace :

Reading domain...

/Servers/AdminServer/ListenPort=9500

Accessing admin server using URL t3://CUB02-PC:9500

Requesting credentials ...

Enter Weblogic login details at prompt

Weblogic Username: weblogic

Weblogic Password:

Starting AdminServer ...

Unable to connect to AdminServer on host: CUB02-PC

Failed to start one or more Servers

/Servers/AdminServer/ListenPort=9500

Accessing admin server using URL t3://CUB02-PC:9500

Start Admin Server connect Exception caught Error occurred while performing conn

ect : Error getting the initial context. There is no server running at t3://CUB0

2-PC:9500 : Failed to initialize JNDI context, tried 2 time or times totally, th

e interval of each time is 0ms.

t3://CUB02-PC:9500: Destination 192.168.100.62, 9500 unreachable.; nested except

ion is:

        java.net.ConnectException: Connection refused: connect; No available rou

ter to destination.; nested exception is:

        java.rmi.ConnectException: No available router to destination.

Use dumpStack() to view the full stacktrace :

Reading domain...

Error: runCmd() failed. Do dumpStack() to see details.

Failed to get Status of Servers and System Components

C:\Oracle\Middleware\Oracle_Home\user_projects\domains\bi\bitools\bin>

Answers

  • [Deleted User]
    [Deleted User] Rank 2 - Community Beginner

    Nice that you're trying to use Windows 7, Service Pack 1. That's not supported. Stop it.

    If you don't want to pay for a Windows Server Operating System, then do the same everybody does: use Linux!

    https://dimensionality.ch/2017/05/06/installing-oracle-bi-on-windows-7-8-10/

  • Syedsalmancs110
    Syedsalmancs110 Rank 6 - Analytics Lead

    Yes as pointed by Christian Berg Windows 7 is not a supported OS for OBIEE 12c, so do as recommended.


    But just going by error message posted it looks like Lock or Permission issue, see the error from your posted error message.

    [Couldn't open file 'C:\Oracle\Middleware\Oracle_Home\user_projects\domains\bi\servers\AdminServer\logs\AdminServer.out' for writing (error 5)]

    So check if Admin Server still has lock from previous server startup,check in below directory for "*.lok" files

    C:\Oracle\Middleware\Oracle_Home\user_projects\domains\bi\servers\AdminServer\tmp

    C:\Oracle\Middleware\Oracle_Home\user_projects\domains\bi\servers\AdminServer\data\ldap\ldapfiles

    Since OBIEE is installed in C drive there is a possibility that it must have been done using Administrative Privileges so make sure that your command console open to start OBIEE environment is in Administrative Mode.

    There is a possibily that user running start.cmd to start BIEE server and services dowsn't has privilege to write to Adminser.out log or as matter of fact permission on DOMAIN_HOME or may be even other homes.

    But then having said its mandatory to make use of only supported OS as product has been built,tested and released for supported platforms

  • user3022517
    user3022517 Rank 1 - Community Starter

    But i was able to use obiee 12c in window 7 previous. @Christian Berg

    and now the error is :-

    C:\Oracle\Middleware\Oracle_Home\user_projects\domains\bi\bitools\bin>start.cmd

    BI_PRODUCT_HOME set as C:\Oracle\Middleware\Oracle_Home\bi\

    ORACLE_HOME set as C:\Oracle\Middleware\Oracle_Home

    Starting domain; Using domainHome: C:\Oracle\Middleware\Oracle_Home\bi\bin\..\..\user_projects\domains\bi ...

    Initializing WebLogic Scripting Tool (WLST) ...

    Welcome to WebLogic Server Administration Scripting Shell

    Type help() for help on available commands

    <Aug 1, 2017 2:45:37 PM IST> <Info> <Security> <BEA-090905> <Disabling the CryptoJ JCE Provider self-integrity check for better startup performance. To enable this check, specify -Dweblogic.security.allowCryptoJDefaultJCEVerification=true.>

    <Aug 1, 2017 2:45:37 PM IST> <Info> <Security> <BEA-090906> <Changing the default Random Number Generator in RSA CryptoJ from ECDRBG128 to HMACDRBG. To disable this change, specify -Dweblogic.security.allowCryptoJDefaultPRNG=true.>

    <Aug 1, 2017 2:45:37 PM IST> <Info> <Security> <BEA-090909> <Using the configured custom SSL Hostname Verifier implementation: weblogic.security.utils.SSLWLSHostnameVerifier$NullHostnameVerifier.>

    Node manager not running. Starting it...

    NMProcess: NODEMGR_HOME is already set to C:\Oracle\MIDDLE~1\ORACLE~1\USER_P~1\domains\bi\NODEMA~1

    NMProcess: CLASSPATH=.;C:\PROGRA~1\Java\JDK18~1.0_1\lib\tools.jar;C:\Oracle\MIDDLE~1\ORACLE~1\wlserver\server\lib\weblogic.jar;C:\Oracle\MIDDLE~1\ORACLE~1\oracle_common\modules\net.sf.antcontrib_1.1.0.0_1-0b3\lib\ant-contrib.jar;C:\Oracle\MIDDLE~1\ORACLE~1\wlserver\modules\features\oracle.wls.common.nodemanager.jar;C:\PROGRA~1\Java\JDK18~1.0_1\lib\tools.jar;C:\Oracle\MIDDLE~1\ORACLE~1\wlserver\modules\features\WLSTWL~1.JAR;C:\Oracle\Middleware\Oracle_Home\oracle_common\modules\oracle.jps\jps-man

    ifest.jar

    NMProcess:

    NMProcess: C:\Oracle\MIDDLE~1\ORACLE~1\USER_P~1\domains\bi\NODEMA~1>"C:\PROGRA~1\Java\JDK18~1.0_1\bin\java.exe"  -server -Xms32m -Xmx200m -Dcoherence.home=C:\Oracle\MIDDLE~1\ORACLE~1\coherence -Dbea.home=C:\Oracle\MIDDLE~1\ORACLE~1 -DNodeManagerHome=C:\Oracle\Middleware\Oracle_Home\user_projects\domains\bi\nodemanager -DLogToStderr=false -DQuitEnabled=true -Dweblogic.RootDirectory=C:\Oracle\Middleware\Oracle_Home\user_projects\domains\bi  -Doracle.security.jps.config=C:\Oracle\Middleware\Oracle_

    Home\bi\bin\..\..\user_projects\domains\bi\config\fmwconfig\jps-config-jse.xml -Dcommon.components.home=C:\Oracle\Middleware\Oracle_Home\oracle_common -Dopss.version=12.2.1.2 -Dweblogic.RootDirectory=C:\Oracle\MIDDLE~1\ORACLE~1\USER_P~1\domains\bi   -Doracle.bi.home.dir=C:\Oracle\Middleware\Oracle_Home\bi -Doracle.bi.config.dir=C:\Oracle\Middleware\Oracle_Home\bi\bin\..\..\user_projects\domains\bi\config\fmwconfig\biconfig -Doracle.bi.environment.dir=C:\Oracle\Middleware\Oracle_Home\bi\bin\..\..

    \user_projects\domains\bi\config\fmwconfig\bienv -Doracle.bi.12c=true -Ddomain.home=C:\Oracle\MIDDLE~1\ORACLE~1\USER_P~1\domains\bi -Dfile.encoding=utf-8   -Djava.system.class.loader=com.oracle.classloader.weblogic.LaunchClassLoader "-Djava.security.policy=C:\Oracle\MIDDLE~1\ORACLE~1\wlserver\server\lib\weblogic.policy" "-Dweblogic.nodemanager.JavaHome=C:\PROGRA~1\Java\JDK18~1.0_1" weblogic.NodeManager -v

    NMProcess: Aug 01, 2017 2:45:41 PM oracle.security.opss.internal.runtime.ServiceContextManagerImpl getContext

    NMProcess: WARNING: Bootstrap services are used by OPSS internally and clients should never need to directly read/write bootstrap credentials. If required, use Wlst or configuration management interfaces.

    NodeManager started

    Reading domain...

    /Servers/AdminServer/ListenPort=9500

    Accessing admin server using URL t3://CUB02-PC:9500

    Starting AdminServer ...

    Admin Server Start Exception: Error occurred while performing nmStart : Error Starting server AdminServer : Received error message from Node Manager Server: [Server start command for WebLogic server 'AdminServer' failed due to: [Server failed to start up but Node Manager was not aware of the reason]. Please check Node Manager log and/or server 'AdminServer' log for detailed information.]. Please check Node Manager log for details.

    Use dumpStack() to view the full stacktrace :

    Reading domain...

    /Servers/AdminServer/ListenPort=9500

    Accessing admin server using URL t3://CUB02-PC:9500

    Requesting credentials ...

    Enter Weblogic login details at prompt

    Weblogic Username:

  • Gianni Ceresa
    Gianni Ceresa Mod 
    user3022517 wrote:But i was able to use obiee 12c in window 7 previous. Christian Berg Syed Hamd Salman and now the error is :-

    The key element here is that it maybe worked once, but you keep having issues. On a supported OS you wouldn't have errors coming from an unsupported install on an unsupported OS.

    You can easily imagine that OBIEE doesn't stop working at every reboot or it wouldn't even exist on the market, so the amount of issues you face (and will continue to face) with Windows 7 is not comparable to a standard OBIEE setup.

  • user3022517
    user3022517 Rank 1 - Community Starter

    okay, i got it..

  • Syedsalmancs110
    Syedsalmancs110 Rank 6 - Analytics Lead

    We still stand by the fact that Windows 7 is not a supported OS for OBIEE 12c setup even for a standalone use,it would be better(recommended) you move to a supported OS or setup SampleApplite VM

    BUT

    Just out of curiosity, did you check you AdminServer.log and AdminServer-diagnostics.log to verify the actual errors and see if fixing those errors might help resolve your issue for time being.

    One last check you can perform is whether by any chance OBIEE OPSS RCU schema has locked, check the same by connecting to database using SYSDBA user and running below query:

    Select * from dba_users where username like '<PREFIX>_%';

    In above query replace <PREFIX> with your RCU schema prefix which was choosen while creating RCU schemas.

    If OPSS and any other BIEE schema(BIPLATFORM,MDS,WLS etc) are locked then unlock the same using below query and do not set a new password for schemas otherwise you will need to perform some configuration changes in OBIEE end as well.

    alter user <PREFIX>_<SCHEMA NAME> account unlock;

    commit;

  • user3022517
    user3022517 Rank 1 - Community Starter

    after running this command

          Select * from dba_users where username like 'DEV_%';

    IT SAYS :- no rows selected.

  • Syedsalmancs110
    Syedsalmancs110 Rank 6 - Analytics Lead

    then just remove WHERE condition from the query and first check if you are checking in correct database and if any of BIEE Schema exists in the database which you are checking.

    Select * from dba_users;

    Is DEV was the PREFIX used to create BIEE RCU schemas?

  • [Deleted User]
    [Deleted User] Rank 2 - Community Beginner

    Good thing is I can be off of OTN for some time and know that my threads are still taken care of