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create app role add users and give privileges into obiee 12.2.1.2.0

Hi Guru's,
i upgraded Obiee 12.2.1.0.0 to 12.2.1.2.0
I created a new app role
I added member into new_role
i linked new_role to access dashboard by Analytics/Administration
All step above work fine but user into new_role can't access Analytics dashboard
Answers
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user is Active directory user
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did you add this new role as a member of BIConsumer Role so it gets the basics?
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i created this new_role as biconsumer role,
I don't know where is issue ?
it work fine into 12.2.1.0.0
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when i add this new role as a member of BIConsumer Role, i got the same issue
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when i add group as a member of new_role it work fine
but when i add user it not work
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Probably permissions are not getting applied and reflecting immediately,could you try login into OBIEE Application as Administrative User, Go to "Administration" page and click on "Reload file and metadata" and then login as new user with new application role and test the acess to report and dashboard.
OR
Just restart BIEE Services through EM, check and let us know if it helps you resolve your issue.
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1) I "Reload file and metadata"
2) I restart BIEE Services through EM
Nothing!
it work not
when i add group into new_role instead of user it work immediately
but I need to add users into new_role,
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Okay so user is from Active Directory, you need to make sure user added is with correct Principal Name,
are you using CN or SAMACCOUNTNAME for active directory configuration with FMW security?
what AD attribute(CN or SAMACCOUNTNAME ) you use as username to login into analytics application?
The issue you are facing seems to be fixed in OBIEE 12.2.1.2.0
OBIEE 12c: Application Roles Do Not Take Effect for Active Directory Users when the User Name Attribute is sAMAccountName (Doc ID 2117570.1)
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I use : SAMACCOUNTNAME
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