Unable to do Smart Update in Offline Mode — Oracle Analytics

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Unable to do Smart Update in Offline Mode

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SonPat99
SonPat99 Rank 6 - Analytics Lead
edited Aug 13, 2024 5:57PM in Oracle Analytics Cloud and Server

Hello Gurus,

I am facing some issues while trying to apply patch for Weblogic for BUG 13351178.

Currently I am using Weblogic 10.3.5.0

The issue is I am unable to get the details of the extracted file in Smart Update GUI.

The details are as below:

OS: Windows Server 2008 R2, 64 Bit

Patch extracted at: <MW_Home>\utils\bsu\cache_dir

Attaching relevant files below:

1. Screen to show the downloaded files:

Bug_13351178_1.png

2. Screen showing issue with Smart Update. Smart Update is not showing the files i had kept in the default location as per the oracle document.

Bug_13351178_2.png

Request you to kindly help me resolve the issue. Any useful pointers are also appreciated.

Thanks in advance for your help.

Best Regards

Answers

  • SonPat99
    SonPat99 Rank 6 - Analytics Lead

    Dear Team,

    I had tried to use the command line as well for the same, but for some reason I was getting the error  "Encountered unrecognized patch ID: 11IF".

    I have attached the screenshot for the same as well:

    Bug_13351178_3.png

  • Prashant Umap
    Prashant Umap Rank 3 - Community Apprentice

    Hello,

    Thanks for the post.

    Please find below options to resolve this issue -

    A

    1. Start BSU GUI

    2. Choose File > Preferences.

    The Preferences dialog box is displayed ----> Patch download directory.

    Change the patch download dir to the default MW_HOME/utils/bsu/cache_dir

    B.

    Please check MOS - Diagnosing "Encountered unrecognized patch ID" Failures When Trying to Patch WLS Using BSU (Doc ID 1186923.1)

    Share the result.

    Prashant Umap

  • SonPat99
    SonPat99 Rank 6 - Analytics Lead

    Thanks a lot Prashant.

    I guess it was a version issue as the new update of Smart Update worked fine.