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[nQSError: 82095] All recipients rejected by the mail server

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2811739
2811739 Rank 1 - Community Starter
edited Aug 13, 2024 5:51PM in Oracle Analytics Cloud and Server

I am getting the following error when OTBI agent completes. The agent completes but fails to send email to recipient.T

he current version is on OBIEE 11.1.1.9

The Agent, manish-test, has completed with warnings.

Eventually succeeded, but encountered and resolved errors...

    Number of skipped deliveries: 1 of 2

    AgentID: /shared/Custom/S2S Reports/S2SR Team/AGENTS/ApOps/manish-test

Warning: Recipient manish.k.jha@oracle.com rejected by the mail server nothing willing to accept mail for manish.k.jha@oracle.com    AgentID: /shared/Custom/S2S Reports/S2SR Team/AGENTS/ApOps/manish-test

[nQSError: 82095] All recipients rejected by the mail server.    AgentID: /shared/Custom/S2S Reports/S2SR Team/AGENTS/ApOps/manish-test

    ...Trying SMTP Delivery loop again... Sleeping for 2 seconds.    AgentID: /shared/Custom/S2S Reports/S2SR Team/AGENTS/ApOps/manish-test

Warning: Recipient manish.k.jha@oracle.com rejected by the mail server nothing willing to accept mail for manish.k.jha@oracle.com    AgentID: /shared/Custom/S2S Reports/S2SR Team/AGENTS/ApOps/manish-test

[nQSError: 82095] All recipients rejected by the mail server.    AgentID: /shared/Custom/S2S Reports/S2SR Team/AGENTS/ApOps/manish-test

    ...Trying SMTP Delivery loop again... Sleeping for 9 seconds.    AgentID: /shared/Custom/S2S Reports/S2SR Team/AGENTS/ApOps/manish-test

Warning: Recipient manish.k.jha@oracle.com rejected by the mail server nothing willing to accept mail for manish.k.jha@oracle.com    AgentID: /shared/Custom/S2S Reports/S2SR Team/AGENTS/ApOps/manish-test

[nQSError: 82095] All recipients rejected by the mail server.    AgentID: /shared/Custom/S2S Reports/S2SR Team/AGENTS/ApOps/manish-test

    ...Trying SMTP Delivery loop again... Sleeping for 7 seconds.    AgentID: /shared/Custom/S2S Reports/S2SR Team/AGENTS/ApOps/manish-test

Warning: Recipient manish.k.jha@oracle.com rejected by the mail server nothing willing to accept mail for manish.k.jha@oracle.com    AgentID: /shared/Custom/S2S Reports/S2SR Team/AGENTS/ApOps/manish-test

[nQSError: 82095] All recipients rejected by the mail server.    AgentID: /shared/Custom/S2S Reports/S2SR Team/AGENTS/ApOps/manish-test

    Exceeded number of SMTP delivery retries.

Please suggest what maybe be causing this issue.

Thanks,

Manish

Answers

  • Robert Angel
    Robert Angel Rank 8 - Analytics Strategist

    Sounds more like a network issue - check with your local IT on firewalls etc would be my advice.

  • Gianni Ceresa
    Gianni Ceresa Mod

    I'm with Robert : not OBIEE fault if your SMTP refuse emails.

    Double check the SMTP settings and ask the mailserver admin to have a check ...

  • Joel
    Joel Rank 8 - Analytics Strategist

    Can you ping the email server from your OBIEE server? That would be a good place to start - as everyone else has said, this doesn't look like an OBIEE issue.