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Duplicate folders showing in Presentation Catalog (but, not in Catalog manager)

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Charles M
Charles M Rank 6 - Analytics Lead
edited Aug 13, 2024 5:45PM in Oracle Analytics Cloud and Server

Hi All,

I was trying to clean some items up in our Dev instance and have encountered some unexpected behavior. In particular, I deleted a folder (under the shared folders) which contained some analyses for some dashboards. Now, two things happen: if I try to archive and unarchive the same folder from another instance I get two of the same folders ... duplicates. Also, If I just try to create a new folder, with the same name, I also get two of the same folders ... duplicates. When I log into the Catalog Manager, I only see one object. Also, when I delete either one of the objects, they both go away.

I do have a catalog backup to restore, if necessary. Plus, this is Dev. But, I'd like to try and understand what is happening here so that I avoid whatever mis-step I took to create this situation.

Thanks!

OBIA 11.1.1.10.1 / OBIEE 11.1.1.9.3

Regards,

Charles

Answers

  • Charles M
    Charles M Rank 6 - Analytics Lead

    Update:

    > Seems to happen regardless a the folder name

    > not occurring in 'my folders'

  • Charles M
    Charles M Rank 6 - Analytics Lead

    Update 2:

    Interesting. When I hit the refresh button, in the catalog, the "excess folder(s)" now disappear. But, I'm wondering if they are really gone though? Also, I only see one folder-object on the file system catalog.

    They are ghost folders

  • Gianni Ceresa
    Gianni Ceresa Mod

    Hi,

    Isn't it some caching / ghosting issue?

    Like if you logout, clear the cache and temp files of your browser and login you still see the 2 "copies" of the folde?

  • Charles M
    Charles M Rank 6 - Analytics Lead

    Hi Gianni,

    Must be something like that. Initially, they are there. But, after a refresh of the Catalog pane the are gone. When I do logout and log back in they are still gone.

    Charles

  • Gianni Ceresa
    Gianni Ceresa Mod

    I saw that once or twice, but it was a while ago and I guess I also just had it as some "caching" side effect.

    So all is good.

    If not wrong I guess that doing those operations directly with Catalog Manager doesn't generate the issue as you don't get the cache in the browser.

  • Charles M
    Charles M Rank 6 - Analytics Lead

    Thanks Gianni. Good suggestion. Yea ... I think we're good on this now.