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obiee 12.2.1.4.0 installation in aix failing at the configuration step

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asim cholas
asim cholas Rank 6 - Analytics Lead
edited Aug 13, 2024 5:31PM in Oracle Analytics Cloud and Server

Hello All,

We are trying to install obiee 12.2.1.4.0 in aix 7.1 and installation fails at configuration , exactly at adding default service instance. Error log looks like vague and couldnt find the root cause.

[ERROR] [] [oracle.bi.install.config.actions] [tid: 81] [ecid: 0000MM66WXn5qYsLGi5Eif1RXepK000004,0] Non-skipped failure during configuration action: Execution of [/app/obiee12.2.1.4/user_projects/domains/bip2/bitools/bin/create_bi_service_instance.sh, -d, "Default BI Service Instance", -b, /app/obiee12.2.1.4/bi/modules/oracle.biee.application.starter/starter.bar, -o, weblogic, ssi] failed with exit value 1[[

oracle.bi.exec.ExecutionStatusException: Execution of [/app/obiee12.2.1.4/user_projects/domains/bip2/bitools/bin/create_bi_service_instance.sh, -d, "Default BI Service Instance", -b, /app/obiee12.2.1.4/bi/modules/oracle.biee.application.starter/starter.bar, -o, weblogic, ssi] failed with exit value 1

at oracle.bi.exec.StdinProcess.runProcess(StdinProcess.java:106)

at oracle.bi.exec.ExecScript.executeScript(ExecScript.java:191)

at oracle.bi.exec.ExecScript.executeSynchronousScript(ExecScript.java:95)

at oracle.bi.install.config.steps.application.AddDefaultServiceInstanceStep.createServiceInstance(AddDefaultServiceInstanceStep.java:136)

at oracle.bi.install.config.steps.application.AddDefaultServiceInstanceStep.executeSingleShot(AddDefaultServiceInstanceStep.java:76)

at oracle.bi.install.config.basesteps.SingleShotActionStep.execute(SingleShotActionStep.java:31)

at oracle.bi.install.config.basesteps.StepList.execute(StepList.java:85)

at oracle.bi.install.config.actions.BIConfigAction.doExecute(BIConfigAction.java:127)

at oracle.as.install.engine.modules.configuration.client.ConfigAction.execute(ConfigAction.java:405)

at oracle.as.install.engine.modules.configuration.action.TaskPerformer.run(TaskPerformer.java:88)

at oracle.as.install.engine.modules.configuration.action.TaskPerformer.startConfigAction(TaskPerformer.java:108)

at oracle.as.install.engine.modules.configuration.action.ActionRequest.perform(ActionRequest.java:15)

at oracle.as.install.engine.modules.configuration.action.RequestQueue.performSequentialExecution(RequestQueue.java:284)

at oracle.as.install.engine.modules.configuration.action.RequestQueue.perform(RequestQueue.java:260)

at oracle.as.install.engine.modules.configuration.standard.StandardConfigActionManager.start(StandardConfigActionManager.java:185)

at oracle.as.install.engine.modules.configuration.boot.ConfigurationExtension.kickstart(ConfigurationExtension.java:82)

at oracle.as.install.engine.modules.configuration.ConfigurationModule.run(ConfigurationModule.java:87)

at java.lang.Thread.run(Thread.java:785)

Answers

  • Joel
    Joel Rank 8 - Analytics Strategist

    Is this an upgrade or a fresh installation?

  • asim cholas
    asim cholas Rank 6 - Analytics Lead

    Fresh installation

  • asim cholas
    asim cholas Rank 6 - Analytics Lead

    Name is null error in createdefaultseviceinstance.out

    Aug 30, 2018 10:08:17 AM oracle.bi.servicelcm_v2.legacyimpl.LegacyPodImpl createServiceInstance

    SEVERE: [LEGACY_API_PROBLEM_CREATING_SERVICE_INSTANCE] Problem creating Service Instance via legacy API: key=ssi; owner=weblogic; options=CreationOptions [description="Default BI Service Instance", bar=/app/obiee12.2.1.4/bi/modules/oracle.biee.application.starter/starter.bar, module=null, createObis=false, isOnline=false, port=null, portMonitor=null, properties={}]

    java.lang.NullPointerException: Name is null

    at java.lang.Enum.valueOf(Enum.java:247)

    at oracle.bi.bar.si.ServiceInstLifeCycleImplVersions.valueOf(ServiceInstLifeCycleImplVersions.java:6)

    at oracle.bi.bar.si.ServiceInstanceLifeCycleFactory.getServiceInstanceLifeCycleImpl(ServiceInstanceLifeCycleFactory.java:23)

    at oracle.bi.servicelcm_v2.internal.bar.BarImportExport.importBar(BarImportExport.java:131)

    at oracle.bi.servicelcm_v2.operations.DefaultAnalyticApplicationOperations.importBar(DefaultAnalyticApplicationOperations.java:116)

    at oracle.bi.servicelcm_v2.domain.application.AnalyticApplicationCustomisation.importBAR(AnalyticApplicationCustomisation.java:125)

    at oracle.bi.servicelcm_v2.operations.DefaultServiceInstanceOperations.serviceInstanceCreated(DefaultServiceInstanceOperations.java:103)

    at oracle.bi.servicelcm_v2.domain.serviceinstance.ServiceInstance.commit(ServiceInstance.java:539)

    at oracle.bi.servicelcm_v2.legacyimpl.LegacyPodImpl.createServiceInstance(LegacyPodImpl.java:97)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:90)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55)

    at java.lang.reflect.Method.invoke(Method.java:508)

    at org.python.core.PyReflectedFunction.__call__(Unknown Source)

    at org.python.core.PyMethod.__call__(Unknown Source)

    at org.python.core.PyObject.__call__(Unknown Source)

    at org.python.core.PyObject.invoke(Unknown Source)

    at org.python.pycode._pyx129.createBIServiceInstance$5(/app/obiee12.2.1.4/bi/lib/bi-servicelcm-api.jar!/wlstScriptDir/biServiceInstanceLCM.py:86)

    at org.python.pycode._pyx129.call_function(/app/obiee12.2.1.4/bi/lib/bi-servicelcm-api.jar!/wlstScriptDir/biServiceInstanceLCM.py)

    at org.python.core.PyTableCode.call(Unknown Source)

    at org.python.core.PyTableCode.call(Unknown Source)

    at org.python.core.PyFunction.__call__(Unknown Source)

    at org.python.pycode._pyx145.f$0(/app/obiee12.2.1.4/bi/modules/oracle.bi.sysman/syscomp/createBIServiceInstance.py:57)

    at org.python.pycode._pyx145.call_function(/app/obiee12.2.1.4/bi/modules/oracle.bi.sysman/syscomp/createBIServiceInstance.py)

    at org.python.core.PyTableCode.call(Unknown Source)

    at org.python.core.PyCode.call(Unknown Source)

    at org.python.core.Py.runCode(Py.java:1226)

    at org.python.util.PythonInterpreter.execfile(Unknown Source)

    at weblogic.management.scripting.WLST.main(WLST.java:186)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:90)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55)

    at java.lang.reflect.Method.invoke(Method.java:508)

    at weblogic.WLST.main(WLST.java:47)

  • Joel
    Joel Rank 8 - Analytics Strategist

    Which WLST command did you use to import your BAR file?

  • asim cholas
    asim cholas Rank 6 - Analytics Lead

    not importing any BAR file. it is a clean fresh installation

  • Okan Türay
    Okan Türay Rank 1 - Community Starter

    Hi,

    Is there any updates on the issue?

  • User_AWXWU
    User_AWXWU Rank 1 - Community Starter

    Hi,

    We are facing same issue when configuring OBIEE 12.2.1.4 on windows server 2016 datacenter and SQL Server 2012. Please update if anyone has got workaround/solution to it.

    Thanks,

    Swathi

  • asim cholas
    asim cholas Rank 6 - Analytics Lead

    Windows i am not sure. But in aix it resolved after adding UTF -8 Font and making it default.

  • Tilen
    Tilen Rank 3 - Community Apprentice

    Any solution for this issue? I am also installing OBIEE 12.2.1.4 on Windows Server 2016 and having the same issue.

    BR,

    Tilen

  • Okan Türay
    Okan Türay Rank 1 - Community Starter

    This is a bug and Oracle advice to use 12.2.1.3.

    Doc ID 2472158.1