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Even after upgrade showing old version

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User_4NU9S
User_4NU9S Rank 6 - Analytics Lead
edited Aug 13, 2024 5:38PM in Oracle Analytics Cloud and Server

Even after upgrading 12.2.1.2 to 12.1.4 , its shows the old version 12.2.1.2 in Obiee -about Obiee.

Thanks

Answers

  • Yan Sun
    Yan Sun Rank 3 - Community Apprentice

    I just tried the upgrade from 12.2.1.2 to 12.2.1.4 and had the same problem. Every upgrade step finished successfully, but the system is still 12.2.1.2.

    Have you found the problem? I opened a service request, but the engineer is not very helpful.

  • Saresh-Oracle
    Saresh-Oracle Rank 5 - Community Champion

    Hi,

    If you click on Administration tab, what version do you see?

    Thanks,

    Sareesh

  • Yan Sun
    Yan Sun Rank 3 - Community Apprentice

    Administration tab shows 12.2.1.2.

    The login page shows 12.2.1.2, too.

    Oracle support asked me to check component versions in WebLogic console and fusion middleware console.  And most of the components are 12.2.1.3.  Support verified it is correct that it is not 12.2.1.4.

    Every upgrade step finished successfully, I have no trouble bringing up the system after the upgrade.  The system functioned normally after the upgrade. But the running system is still 12.2.1.2. I verified it by checking new features delivered in 12.2.1.3 and 12.2.1.4 and  I did not see any of these new features. So I was sure the system was still 12.2.1.2. 

  • User_4NU9S
    User_4NU9S Rank 6 - Analytics Lead

    Problem lies with the OHS-Webgate .. In my case the certs were removed during the upgrade .. you can try disable SSL and see if it helps .. else install certs .

  • Yan Sun
    Yan Sun Rank 3 - Community Apprentice

    Thank you for the information. I do not think we use OHS-Webgate. But I will try disable SSL. I restored my system and will do the upgrade again next Monday.

    thanks

    Yan