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obiee 12c unable to start

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BalaChinta
BalaChinta Rank 3 - Community Apprentice

Dear Team,

I am trying to start obiee 12c stack and I am getting the below error.

"Admin Server Start Exception: Error occurred while performing nmStart : Error Starting server AdminServer : Received error message from Node Manager Server: [Server start command for WebLogic server 'AdminServer' failed due to: [Server failed to start up but Node Manager was not aware of the reason]. Please check Node Manager log and/or server 'AdminServer' log for detailed information.]. Please check Node Manager log for details."

./start.sh

Starting domain; Using domainHome: /u04/appbi/bihome/Oracle/Middleware/Oracle_Home/user_projects/domains/bi ...

Initializing WebLogic Scripting Tool (WLST) ...

Welcome to WebLogic Server Administration Scripting Shell

Type help() for help on available commands

<Dec 5, 2018 10:15:00 AM GST> <Info> <Security> <BEA-090905> <Disabling the CryptoJ JCE Provider self-integrity check for better startup performance. To enable this check, specify -Dweblogic.security.allowCryptoJDefaultJCEVerification=true.>

<Dec 5, 2018 10:15:00 AM GST> <Info> <Security> <BEA-090906> <Changing the default Random Number Generator in RSA CryptoJ from ECDRBG128 to HMACDRBG. To disable this change, specify -Dweblogic.security.allowCryptoJDefaultPRNG=true.>

<Dec 5, 2018 10:15:00 AM GST> <Info> <Security> <BEA-090909> <Using the configured custom SSL Hostname Verifier implementation: weblogic.security.utils.SSLWLSHostnameVerifier$NullHostnameVerifier.>

Node manager not running. Starting it...

NMProcess: NODEMGR_HOME is already set to /u04/appbi/bihome/Oracle/Middleware/Oracle_Home/user_projects/domains/bi/nodemanager

NMProcess: CLASSPATH=/usr/java/jdk1.8.0_121/lib/tools.jar:/u04/appbi/bihome/Oracle/Middleware/Oracle_Home/wlserver/server/lib/weblogic.jar:/u04/appbi/bihome/Oracle/Middleware/Oracle_Home/wlserver/../oracle_common/modules/net.sf.antcontrib_1.1.0.0_1-0b3/lib/ant-contrib.jar:/u04/appbi/bihome/Oracle/Middleware/Oracle_Home/wlserver/modules/features/oracle.wls.common.nodemanager.jar::/usr/java/jdk1.8.0_121/lib/tools.jar:/u04/appbi/bihome/Oracle/Middleware/Oracle_Home/wlserver/modules/features/wlst.wls.classpath.jar:/u04/appbi/bihome/Oracle/Middleware/Oracle_Home/wlserver/..

NMProcess: + /usr/java/jdk1.8.0_121/bin/java -server -Xms32m -Xmx200m -Dcoherence.home=/u04/appbi/bihome/Oracle/Middleware/Oracle_Home/wlserver/../coherence -Dbea.home=/u04/appbi/bihome/Oracle/Middleware/Oracle_Home/wlserver/.. -DNodeManagerHome=/u04/appbi/bihome/Oracle/Middleware/Oracle_Home/user_projects/domains/bi/nodemanager -DLogToStderr=false -DQuitEnabled=true -Dweblogic.RootDirectory=/u04/appbi/bihome/Oracle/Middleware/Oracle_Home/user_projects/domains/bi -Doracle.security.jps.config=/u04/appbi/bihome/Oracle/Middleware/Oracle_Home/user_projects/domains/bi/config/fmwconfig/jps-config-jse.xml -Dcommon.components.home=/u04/appbi/bihome/Oracle/Middleware/Oracle_Home/oracle_common -Dopss.version=12.2.1.2 -Dweblogic.RootDirectory=/u04/appbi/bihome/Oracle/Middleware/Oracle_Home/user_projects/domains/bi -Doracle.bi.home.dir=/u04/appbi/bihome/Oracle/Middleware/Oracle_Home/bi -Doracle.bi.config.dir=/u04/appbi/bihome/Oracle/Middleware/Oracle_Home/user_projects/domains/bi/config/fmwconfig/biconfig -Doracle.bi.environment.dir=/u04/appbi/bihome/Oracle/Middleware/Oracle_Home/user_projects/domains/bi/config/fmwconfig/bienv -Doracle.bi.12c=true -Ddomain.home=/u04/appbi/bihome/Oracle/Middleware/Oracle_Home/user_projects/domains/bi -Dfile.encoding=utf-8 -Djava.system.class.loader=com.oracle.classloader.weblogic.LaunchClassLoader -Djava.security.policy=/u04/appbi/bihome/Oracle/Middleware/Oracle_Home/wlserver/server/lib/weblogic.policy -Dweblogic.nodemanager.JavaHome=/usr/java/jdk1.8.0_121 weblogic.NodeManager -v

NMProcess: Dec 05, 2018 10:15:04 AM oracle.security.opss.internal.runtime.ServiceContextManagerImpl getContext

NMProcess: WARNING: Bootstrap services are used by OPSS internally and clients should never need to directly read/write bootstrap credentials. If required, use Wlst or configuration management interfaces.

NodeManager started

Reading domain...

/Servers/AdminServer/ListenPort=9500

Accessing admin server using URL t3://FXRPT:9500

Starting AdminServer ...

Admin Server Start Exception: Error occurred while performing nmStart : Error Starting server AdminServer : Received error message from Node Manager Server: [Server start command for WebLogic server 'AdminServer' failed due to: [Server failed to start up but Node Manager was not aware of the reason]. Please check Node Manager log and/or server 'AdminServer' log for detailed information.]. Please check Node Manager log for details.

Use dumpStack() to view the full stacktrace :

Reading domain...

/Servers/AdminServer/ListenPort=9500

Accessing admin server using URL t3://FXRPT:9500

Requesting credentials ...

Enter Weblogic login details at prompt

Please advice.

Thanks

Bala

Answers

  • 3068122
    3068122 Rank 4 - Community Specialist

    Did you check Adminserver logs ? What is the error in Adminserver log file ?

    Please provide more details.

  • BalaChinta
    BalaChinta Rank 3 - Community Apprentice

    Caused by: Exception [EclipseLink-4002] (Eclipse Persistence Services - 2.6.4.v20160829-44060b6): org.eclipse.persistence.exceptions.DatabaseException

    Internal Exception: java.sql.SQLException: ORA-28000: the account is locked

    Error Code: 28000

            at org.eclipse.persistence.exceptions.DatabaseException.sqlException(DatabaseException.java:331)

            at org.eclipse.persistence.exceptions.DatabaseException.sqlException(DatabaseException.java:326)

            at org.eclipse.persistence.sessions.DefaultConnector.connect(DefaultConnector.java:138)

            at org.eclipse.persistence.sessions.DatasourceLogin.connectToDatasource(DatasourceLogin.java:162)

            at org.eclipse.persistence.internal.sessions.DatabaseSessionImpl.setOrDetectDatasource(DatabaseSessionImpl.java:207)

            at org.eclipse.persistence.internal.sessions.DatabaseSessionImpl.loginAndDetectDatasource(DatabaseSessionImpl.java:760)

            at org.eclipse.persistence.internal.jpa.EntityManagerFactoryProvider.login(EntityManagerFactoryProvider.java:265)

            at org.eclipse.persistence.internal.jpa.EntityManagerSetupImpl.deploy(EntityManagerSetupImpl.java:731)

            at org.eclipse.persistence.internal.jpa.EntityManagerFactoryDelegate.getAbstractSession(EntityManagerFactoryDelegate.java:205)

            at org.eclipse.persistence.internal.jpa.EntityManagerFactoryDelegate.createEntityManagerImpl(EntityManagerFactoryDelegate.java:305)

            at org.eclipse.persistence.internal.jpa.EntityManagerFactoryImpl.createEntityManagerImpl(EntityManagerFactoryImpl.java:337)

            at org.eclipse.persistence.internal.jpa.EntityManagerFactoryImpl.createEntityManager(EntityManagerFactoryImpl.java:303)

            at oracle.security.jps.internal.policystore.rdbms.JpsDBDataManager.existsTable(JpsDBDataManager.java:1658)

            ... 85 more

    Caused by: java.sql.SQLException: ORA-28000: the account is locked

            at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:466)

            at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:399)

            at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:391)

            at oracle.jdbc.driver.T4CTTIfun.processError(T4CTTIfun.java:1126)

            at oracle.jdbc.driver.T4CTTIoauthenticate.processError(T4CTTIoauthenticate.java:507)

            at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:546)

            at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:269)

            at oracle.jdbc.driver.T4CTTIoauthenticate.doOAUTH(T4CTTIoauthenticate.java:440)

            at oracle.jdbc.driver.T4CTTIoauthenticate.doOAUTH(T4CTTIoauthenticate.java:1025)

            at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:682)

            at oracle.jdbc.driver.PhysicalConnection.connect(PhysicalConnection.java:793)

            at oracle.jdbc.driver.T4CDriverExtension.getConnection(T4CDriverExtension.java:33)

            at oracle.jdbc.driver.OracleDriver.connect(OracleDriver.java:614)

            at java.sql.DriverManager.getConnection(DriverManager.java:664)

            at java.sql.DriverManager.getConnection(DriverManager.java:208)

            at org.eclipse.persistence.sessions.DefaultConnector.connect(DefaultConnector.java:98)

            ... 95 more

    >

    ####<Dec 5, 2018, 10:51:43,376 AM GST> <Notice> <WebLogicServer> <FXRPT> <AdminServer> <main> <<WLS Kernel>> <> <5f54d22f-9800-4e55-b841-e34375e8c751-00000002> <1543992703376> <[severity-value: 32] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-000365> <Server state changed to FAILED.>

    ####<Dec 5, 2018, 10:51:43,377 AM GST> <Error> <WebLogicServer> <FXRPT> <AdminServer> <main> <<WLS Kernel>> <> <5f54d22f-9800-4e55-b841-e34375e8c751-00000002> <1543992703377> <[severity-value: 8] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-000383> <A critical service failed. The server will shut itself down.>

    ####<Dec 5, 2018, 10:51:43,378 AM GST> <Notice> <WebLogicServer> <FXRPT> <AdminServer> <main> <<WLS Kernel>> <> <5f54d22f-9800-4e55-b841-e34375e8c751-00000002> <1543992703378> <[severity-value: 32] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-000365> <Server state changed to FORCE_SHUTTING_DOWN.>

    ####<Dec 5, 2018, 10:51:43,380 AM GST> <Info> <WebLogicServer> <FXRPT> <AdminServer> <[STANDBY] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <5f54d22f-9800-4e55-b841-e34375e8c751-00000003> <1543992703380> <[severity-value: 64] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-000236> <Stopping execute threads.>

    ####<Dec 5, 2018, 10:51:43,381 AM GST> <Info> <WebLogicServer> <FXRPT> <AdminServer> <main> <<WLS Kernel>> <> <5f54d22f-9800-4e55-b841-e34375e8c751-00000002> <1543992703381> <[severity-value: 64] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-000238> <Shutdown has completed.>

  • BalaChinta
    BalaChinta Rank 3 - Community Apprentice

    Hi AdminServer logs showing account locked.I am not able to understand which account account is locked and at database level I have unlocked all the locked accounts and tried and again I am getting the same issue. Please advise.

    Thanks

    Bala

  • Joel
    Joel Rank 8 - Analytics Strategist

    Have you checked all of the RCU schemas? Ensure all of the RCU users are all unlocked.

  • 3068122
    3068122 Rank 4 - Community Specialist

    +1 to Joel Acha ,

    You have to check all RCU schemas such as [PREFIX].WLS , [PREFIX].BIPLATFORM etc.

  • BalaChinta
    BalaChinta Rank 3 - Community Apprentice

    Dear Team,

    After changing the password nodemanager and adminserver started. Weblogic console is working but still presentation layer is not coming up.

    Name            Type            Machine                   Status

    ----            ----            -------                   ------

    AdminServer     Server          FXRPT                     RUNNING

    bi_server1      Server          FXRPT                     ADMIN

    obips1          OBIPS           FXRPT                     SHUTDOWN

    obijh1          OBIJH           FXRPT                     RUNNING

    obiccs1         OBICCS          FXRPT                     RUNNING

    obisch1         OBISCH          FXRPT                     SHUTDOWN

    obis1           OBIS            FXRPT                     SHUTDOWN

    Please advise.

    Thanks

    Bala

  • BalaChinta
    BalaChinta Rank 3 - Community Apprentice

    I am getting the below error while starting bi server from em console.

    Validate Start Up operation on target /Domain_bi/bi/bi_server1

    ------------------------------------------------

    Perform Start Up operation on target /Domain_bi/bi/bi_server1

    ------------------------------------------------

    Checking operation status on target /Domain_bi/bi/bi_server1

    Status of Start Up operation on target bi_server1 is TASK IN PROGRESS

    Status of Start Up operation on target bi_server1 is FAILED

    Received error message from Node Manager Server: [WebLogic Server 'bi_server1' is either already running or in the process of starting/restarting]. Please check Node Manager log for details.

    Please advise

    Thanks

    Bala

  • BalaChinta
    BalaChinta Rank 3 - Community Apprentice

    Error from log :

    One or more documents cannot be retrieved from the repository due to underlying error "The invocation for EJB DocumentManager(Application: wsm-pm, EJBComponent: wsm-pmserver-wls.jar) is rejected. The bean has been undeployed or being undeployed.; nested exception is:
    java.rmi.RemoteException: The invocation for EJB DocumentManager(Application: wsm-pm, EJBComponent: wsm-pmserver-wls.jar) is rejected. The bean has been undeployed or being undeployed." weblogic.rmi.RemoteEJBPreInvokeException: The invocation for EJB DocumentManager(Application: wsm-pm, EJBComponent: wsm-pmserver-wls.jar) is rejected. The bean has been undeployed or being undeployed.; nested exception is:
    java.rmi.RemoteException: The invocation for EJB DocumentManager(Application: wsm-pm, EJBComponent: wsm-pmserver-wls.jar) is rejected. The bean has been undeployed or being undeployed.
  • User_VZB5D
    User_VZB5D Rank 1 - Community Starter

    Hi,

    We were not able to start Bi-server and getting below message.


    id: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-000000> <2024-02-16 05:57:34.265/73.015 Oracle Coherence GE 12.2.1.2.0 <Warning> (thread=Cluster, member=n/a): Delaying formation of a new cluster; there appears to be an unresponsive or non-Coherence process bound to the cluster-port '9516' on this machine, retrying join after com.tangosol.net.messaging.ConnectionException: could not establish a connection to one of the following addresses: [127.0.0.1:9516.3]>

    Can someone help ?


    Thanks & Regards,

    Mohankrishna

  • Hi @User_VZB5D ,

    Could you please post a new question in https://community.oracle.com/products/oracleanalytics/categories/obiee ?

    This is a 6 years old discussion, and you will get more chances to receive helpful replies by posting a new question. Don't forget to provide all the required details: product name and full version, the context (new installation, was working and stopped), the changes before it did stop working etc.