OBIEE 12C Reports Export not showing Arabic Characters — Oracle Analytics

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OBIEE 12C Reports Export not showing Arabic Characters

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BASSAM CHEHABEDDINE
BASSAM CHEHABEDDINE Rank 3 - Community Apprentice

Dears,

We are working on OBIEE 12C and while trying to print out the report or export that report instead of showing the arabic character it is showing ?????

so please any advice?

Best Regards,

Bassam

Answers

  • Do you talk about analysis ( OBIEE Answers, dashboards and analysis) or report from BI Publisher?

  • BASSAM CHEHABEDDINE
    BASSAM CHEHABEDDINE Rank 3 - Community Apprentice

    thanks for your feedback, OBIEE analysis

  • [Deleted User]
    [Deleted User] Rank 2 - Community Beginner

    1.) Which "12c" version?

    2.) You're probably missing the necessary fonts. There are several bugs on Oracle support on that: 20023426, 20795751, 21306102

  • BASSAM CHEHABEDDINE
    BASSAM CHEHABEDDINE Rank 3 - Community Apprentice

    Oracle Business Intelligence 12.2.1.3.0 ... i found the bugs in the portal but not for this version

  • [Deleted User]
    [Deleted User] Rank 2 - Community Beginner

    The solution is the same: put the missing fonts in their required place.

  • BASSAM CHEHABEDDINE
    BASSAM CHEHABEDDINE Rank 3 - Community Apprentice

    you are awesome, thank you a lot, as you mentioned the bug is the same .. i just changed the location of the fonts and all is OK now

    as mentioned in the bug description:

    - On OAC environment, font files exist
      on /bi/app/fmw/oracle_common/internal/fonts directory.
      But in fact, JavaHost seems to seek the location of
    /bi/app/fmw/bi/common/fonts.
      I checked the result of strace command.
  • [Deleted User]
    [Deleted User] Rank 2 - Community Beginner

    great news